LUXER ONE BLOG

Holiday Shopping Season Prep: Why BOPIS Lockers Are the Ultimate Retail Advantage

As the summer sun blazes, smart retailers are already implementing strategies for holiday shopping season prep. With consumer behaviors evolving and expectations rising, retailers are looking for innovative ways to bring customers in-store, improve their experience, and ensure efficient operations. In this blog we’ll cover this year’s holiday season trends, emerging issues, and the must-have solutions.

Holiday Shoppers Are Starting Earlier Than Ever

According to Adobe’s 2025 Retail Insights, nearly 30% of consumers plan to start shopping before October. This shift compresses backend operations and forces retailers to have fulfillment, inventory, and staffing strategies locked in before fall.

Why it matters: Earlier shopping requires earlier readiness. That means optimizing store logistics, especially for omnichannel fulfillment, well before Black Friday hits.

BOPIS Remains Essential for Holiday Shopping Season Prep

Buy Online, Pick Up In-Store (BOPIS) is no longer a nice-to-have, it’s a baseline. In fact, over 72% of U.S. shoppers say they prefer retailers that offer BOPIS because it blends convenience with immediate access.

Emerging issue: As demand spikes during peak season, manual BOPIS fulfillment often leads to long lines, inventory errors, and frustrated customers.

Download our guide to BOPIS lockers to explore how automated locker solutions are modernizing the pickup experience.

Gen Z Is Driving In-Store Traffic, But Expect More

Digital-first Gen Z shoppers are influencing holiday spending this year, but they still crave unique, efficient in-store experiences. Self-serve solutions, speed, and personalization are key to winning their loyalty.

Quick stat: 63% of Gen Z planned to make purchases at brick-and-mortar retailers during the 2024 holiday season compared to the 50% who planned to shop online.

Read our blog on Gen Z’s shopping preferences for tips on adapting your store layout and fulfillment model.

Labor Shortages Are Forcing Smarter Tech Investments

Retailers continue to grapple with labor shortages, especially during seasonal surges making operational considerations a major focus of holiday shopping season prep. Leading chains are reducing pressure on staff by investing in self-service tech that automates high-volume tasks like order pickup and returns.

Key takeaway: Automating the last 100 feet of fulfillment is no longer optional, it’s a necessity to protect customer experience and operational efficiency.

Streamline Holiday Fulfillment with BOPIS Lockers

Smart lockers give retailers a way to improve fulfillment while easing pressure on frontline teams. Shoppers skip the counter. Staff save time. Everyone wins.

Luxer One’s BOPIS locker system is already driving major impact for leading retailers:

Seamless integrations with retail systems
Secure, weather-rated hardware
Automated notifications for faster pickup
Support for returns and exchanges

See how a national big-box retailer saved over $57M using Luxer One BOPIS lockers.

Holiday Readiness Starts Now

Holiday shopping season prep isn’t just about stocking shelves, it’s about removing friction at every step. By understanding early trends and investing in smarter fulfillment tools, retailers can boost loyalty, reduce chaos, and win more seasonal revenue.

Get the full BOPIS locker guide to future-ready your holiday strategy with Luxer One or contact us below to get started today!

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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Luxer One package lockers work with Yardi, Entrata, and all major property management systems (PMS) used in multifamily housing. Luxer One integrates directly with the platforms property managers already rely on, allowing package operations to align seamlessly with resident and unit data.

How Good Is Luxer One’s Customer Support? What Property Managers Should Know

When property managers evaluate package management solutions, features and hardware matter. But one question consistently rises to the top during vendor selection and renewal conversations: How good is the customer support?
For communities managing hundreds or even thousands of residents, package systems are not “set it and forget it” amenities. They are operational infrastructure. That means support must extend beyond basic troubleshooting and instead function as a long-term partnership.
So how good is Luxer One customer support? In short, it is designed to support properties from installation through daily operations and beyond, with proactive, human-centered service backed by technology that prevents problems before they escalate.

The ROI of Order Pickup Smart Lockers: How Retailers Turn BOPIS Efficiency Into Revenue

Buy Online, Pick Up In Store (BOPIS) has become a core revenue driver for big-box retailers, but it has also introduced new operational pressure. As pickup volumes rise, retailers are navigating tighter labor availability, crowded service desks, and rising customer expectations for speed and convenience. In that environment, understanding the ROI of order pickup smart lockers is no longer a theoretical exercise. It is a practical question tied directly to revenue performance, cost control, and customer satisfaction.
Smart lockers are emerging as one of the most effective ways retailers are improving BOPIS economics at scale. When deployed strategically, they do not just save time. They unlock measurable revenue from smart lockers for retail by improving order completion, throughput, and customer experience.

Smart Locker Solutions for University Campuses: A Smarter Way to Support Students, Staff, and Operations

University campuses are more complex than ever. Between growing student populations, expanded campus footprints, and rising expectations around convenience and accessibility, higher-ed institutions are under increasing pressure to modernize operations without adding staffing strain.
That’s why smart locker solutions for university campuses have evolved from a “nice-to-have” amenity into a campus-wide operational advantage. Today’s smart lockers do far more than manage packages: they support housing, academics, athletics, dining, and administrative services across the entire university ecosystem.

How Does Luxer One Handle Installation From Start to Finish?

When evaluating a new package management system, one of the most common questions property teams ask is simple: How does Luxer One handle installation from start to finish?
The short answer: with full ownership, clear communication, and ongoing support well beyond launch.
The long answer is that the Luxer One installation process is designed to remove friction at every stage. From early planning through day-to-day operations we ensure your team is never left figuring things out alone.
This end-to-end approach is what turns a new system installation into a long-term operational improvement, not just a hardware upgrade.

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