LUXER ONE BLOG

Luxer One Now Integrates with Grant Street

Florida tax collector branches now have access to a powerful new solution. Luxer One smart lockers are officially integrated with Grant Street! Grant Street is a platform that powers tax collection, ePayments, and auctions for government agencies across the state. This integration gives branches a seamless way to manage secure, contactless document exchanges without ever leaving the Grant Street interface.

A Smarter Way to Deliver Documents

Tax offices handle large volumes of sensitive materials every day. From vehicle plates and registration documents to permits and tax notices, accuracy and accountability are non-negotiable. In the past, manual handoffs or general-purpose lockers introduced opportunities for misdelivery, especially when dealing with tracking numbers that often look alike.

With this new functionality, tax collector employees can reserve a locker directly from the Grant Street UI. By assigning a specific locker to a specific individual, the branch ensures that the right document goes to the right person, every time. This added layer of control drastically reduces the risk of errors, while also improving the customer experience by offering a secure and efficient pickup option.

How the integration works

The new system is simple and secure:

Reserve a locker directly through the Grant Street interface
Place the item in the assigned locker. The item is secure until picked up
The recipient is notified and can retrieve it at their convenience, without waiting in line or interacting with staff.

This reservation system eliminates common errors that stem from similar tracking numbers and manual sorting, ensuring documents always reach the correct recipient.

Making an Impact Across Florida

This integration is already active in several Florida DMV and tax collector branches. Offices using the system report smoother workflows, fewer in-person pickups, and greater confidence in document tracking. Every transaction is logged, therefore a full chain-of-custody audit trail is created for compliance and transparency.

In addition, Luxer One lockers are built to meet the needs of public service environments. They’re ADA-compliant, weather-resistant, and designed for high-volume use, making them ideal for government facilities throughout Florida.

get started at your branch

For tax collector branches already using Grant Street, activating locker service is now easier than ever. With the infrastructure and software integration already in place, your office can quickly adopt a solution that’s helping modernize government services statewide.

Contact us today to schedule a demo or learn more about how Luxer One lockers can transform your operations.

Lauren Buote

Lauren Buote is a Marketing Coordinator at Luxer One who blends her fine arts background from North Carolina State University, with marketing experience in small businesses and museums. She specializes in content and design that support Luxer One’s storytelling and brand growth in the Commercial sector.

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