LUXER ONE BLOG

Holiday Shopping Season Prep: Why BOPIS Lockers Are the Ultimate Retail Advantage

As the summer sun blazes, smart retailers are already implementing strategies for holiday shopping season prep. With consumer behaviors evolving and expectations rising, retailers are looking for innovative ways to bring customers in-store, improve their experience, and ensure efficient operations. In this blog we’ll cover this year’s holiday season trends, emerging issues, and the must-have solutions.

Holiday Shoppers Are Starting Earlier Than Ever

According to Adobe’s 2025 Retail Insights, nearly 30% of consumers plan to start shopping before October. This shift compresses backend operations and forces retailers to have fulfillment, inventory, and staffing strategies locked in before fall.

Why it matters: Earlier shopping requires earlier readiness. That means optimizing store logistics, especially for omnichannel fulfillment, well before Black Friday hits.

BOPIS Remains Essential for Holiday Shopping Season Prep

Buy Online, Pick Up In-Store (BOPIS) is no longer a nice-to-have, it’s a baseline. In fact, over 72% of U.S. shoppers say they prefer retailers that offer BOPIS because it blends convenience with immediate access.

Emerging issue: As demand spikes during peak season, manual BOPIS fulfillment often leads to long lines, inventory errors, and frustrated customers.

Download our guide to BOPIS lockers to explore how automated locker solutions are modernizing the pickup experience.

Gen Z Is Driving In-Store Traffic, But Expect More

Digital-first Gen Z shoppers are influencing holiday spending this year, but they still crave unique, efficient in-store experiences. Self-serve solutions, speed, and personalization are key to winning their loyalty.

Quick stat: 63% of Gen Z planned to make purchases at brick-and-mortar retailers during the 2024 holiday season compared to the 50% who planned to shop online.

Read our blog on Gen Z’s shopping preferences for tips on adapting your store layout and fulfillment model.

Labor Shortages Are Forcing Smarter Tech Investments

Retailers continue to grapple with labor shortages, especially during seasonal surges making operational considerations a major focus of holiday shopping season prep. Leading chains are reducing pressure on staff by investing in self-service tech that automates high-volume tasks like order pickup and returns.

Key takeaway: Automating the last 100 feet of fulfillment is no longer optional, it’s a necessity to protect customer experience and operational efficiency.

Streamline Holiday Fulfillment with BOPIS Lockers

Smart lockers give retailers a way to improve fulfillment while easing pressure on frontline teams. Shoppers skip the counter. Staff save time. Everyone wins.

Luxer One’s BOPIS locker system is already driving major impact for leading retailers:

Seamless integrations with retail systems
Secure, weather-rated hardware
Automated notifications for faster pickup
Support for returns and exchanges

See how a national big-box retailer saved over $57M using Luxer One BOPIS lockers.

Holiday Readiness Starts Now

Holiday shopping season prep isn’t just about stocking shelves, it’s about removing friction at every step. By understanding early trends and investing in smarter fulfillment tools, retailers can boost loyalty, reduce chaos, and win more seasonal revenue.

Get the full BOPIS locker guide to future-ready your holiday strategy with Luxer One or contact us below to get started today!

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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The Ultimate Holiday Survival Guide for Multifamily

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Turning Package Management into a New Revenue Stream for Multifamily Communities

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

How to Unlock Government Funding for Food Pantries

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

How to Prepare for the Prime Day Effect on Multifamily Communities

Amazon Prime Day isn’t just a shopping holiday anymore, it’s a logistical event that reshapes how communities handle deliveries. Not to mention it feels like they add a new Prime event every year! With the October Prime Day approaching, multifamily properties should expect another surge of packages that can rival peak holiday season. For property managers and regional managers, the Prime Day effect on multifamily means crowded lobbies, strained staff, and rising resident expectations for seamless service.
But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

Every year, the International Facility Management Association (IFMA) hosts World Workplace, bringing together leaders, innovators, and solution providers shaping the future of our built environments. This year’s event highlighted the pressing challenges and opportunities facing facility professionals across industries. From hybrid operations to sustainability and artificial intelligence, the 2025 IFMA World Workplace Recap underscores how facility leaders are rethinking spaces, systems, and strategies to prepare for what’s next.

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