LUXER ONE BLOG

Holiday Shopping Season Prep: Why BOPIS Lockers Are the Ultimate Retail Advantage

As the summer sun blazes, smart retailers are already implementing strategies for holiday shopping season prep. With consumer behaviors evolving and expectations rising, retailers are looking for innovative ways to bring customers in-store, improve their experience, and ensure efficient operations. In this blog we’ll cover this year’s holiday season trends, emerging issues, and the must-have solutions.

Holiday Shoppers Are Starting Earlier Than Ever

According to Adobe’s 2025 Retail Insights, nearly 30% of consumers plan to start shopping before October. This shift compresses backend operations and forces retailers to have fulfillment, inventory, and staffing strategies locked in before fall.

Why it matters: Earlier shopping requires earlier readiness. That means optimizing store logistics, especially for omnichannel fulfillment, well before Black Friday hits.

BOPIS Remains Essential for Holiday Shopping Season Prep

Buy Online, Pick Up In-Store (BOPIS) is no longer a nice-to-have, it’s a baseline. In fact, over 72% of U.S. shoppers say they prefer retailers that offer BOPIS because it blends convenience with immediate access.

Emerging issue: As demand spikes during peak season, manual BOPIS fulfillment often leads to long lines, inventory errors, and frustrated customers.

Download our guide to BOPIS lockers to explore how automated locker solutions are modernizing the pickup experience.

Gen Z Is Driving In-Store Traffic, But Expect More

Digital-first Gen Z shoppers are influencing holiday spending this year, but they still crave unique, efficient in-store experiences. Self-serve solutions, speed, and personalization are key to winning their loyalty.

Quick stat: 63% of Gen Z planned to make purchases at brick-and-mortar retailers during the 2024 holiday season compared to the 50% who planned to shop online.

Read our blog on Gen Z’s shopping preferences for tips on adapting your store layout and fulfillment model.

Labor Shortages Are Forcing Smarter Tech Investments

Retailers continue to grapple with labor shortages, especially during seasonal surges making operational considerations a major focus of holiday shopping season prep. Leading chains are reducing pressure on staff by investing in self-service tech that automates high-volume tasks like order pickup and returns.

Key takeaway: Automating the last 100 feet of fulfillment is no longer optional, it’s a necessity to protect customer experience and operational efficiency.

Streamline Holiday Fulfillment with BOPIS Lockers

Smart lockers give retailers a way to improve fulfillment while easing pressure on frontline teams. Shoppers skip the counter. Staff save time. Everyone wins.

Luxer One’s BOPIS locker system is already driving major impact for leading retailers:

Seamless integrations with retail systems
Secure, weather-rated hardware
Automated notifications for faster pickup
Support for returns and exchanges

See how a national big-box retailer saved over $57M using Luxer One BOPIS lockers.

Holiday Readiness Starts Now

Holiday shopping season prep isn’t just about stocking shelves, it’s about removing friction at every step. By understanding early trends and investing in smarter fulfillment tools, retailers can boost loyalty, reduce chaos, and win more seasonal revenue.

Get the full BOPIS locker guide to future-ready your holiday strategy with Luxer One or contact us below to get started today!

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

See Posts

Solving the Growing Challenge of Package Management for Multi-Tenant Offices

Managing packages in multi-tenant office buildings has become one of the most overlooked operational challenges for building managers and owners. With hybrid work patterns reshaping how space is used and surging delivery expectations from tenants and employees alike, traditional manual processes are simply not keeping pace.
In this new era, package management for multi-tenant offices isn’t just about catching parcels at the door. It’s a core part of delivering seamless tenant experiences, maintaining secure buildings, and optimizing operational workflows.

NRF 2026 Recap: Trends From This Year’s Show & The Next Now

The National Retail Federation (NRF) Retail’s Big Show, once again proved why it’s the defining kickoff to the retail year! Held January 11–13 in New York City, the event brought together thousands of retail leaders, innovators, and solution providers to explore the technologies and strategies shaping the industry’s “Next Now.”

This year’s theme was clear: Artificial intelligence, automation, and robotics are transforming how retailers operate today.

Luxer Liaison: A Familiar Face & Trusted Community Partner

A Familiar Face: How Luxer Liaison Adds a Human Touch to Package Management

Modern package management systems have transformed how communities handle deliveries. Smart lockers and centralized package rooms bring security, organization, and automation to an increasingly complex last-mile environment. But at larger communities, technology alone isn’t always enough to deliver the experience residents and onsite teams expect.
That’s where expert support for package management systems makes a meaningful difference.
At many Luxer One communities, that difference comes in the form of a familiar, trusted face. For one property, that person is Val: a Luxer Liaison whose presence has helped turn an already strong package system into a smoother, more human-centered experience.

The Growing Demand for Package Management in Multifamily Communities

The demand for package management has been steadily rising for years, but over the past twelve months, it has shifted from a convenience issue to an operational imperative. For property managers, owners, and developers alike, package volume is no longer a temporary side effect of peak ecommerce seasons. It is a permanent fixture of modern multifamily living.
Residents expect fast, secure delivery. Carriers expect efficient drop-off. On-site teams are expected to keep everything moving without adding labor or liability. As ecommerce behavior continues to evolve and staffing pressures remain tight, communities are being forced to rethink how they manage last-mile delivery at scale.
This is where multifamily package management solutions have moved from “nice-to-have” amenities to core infrastructure.

Value Messaging Is the Key to Preventing Long-Term Concessions in Multifamily

Concessions have become a familiar fixture across the multifamily landscape. As operators move through 2026, the question is no longer whether incentives belong in the leasing toolbox, but how to use them without sacrificing long-term revenue performance. This is where value messaging plays a critical role.
When concessions are paired with clear, consistent value messaging, they can support occupancy without resetting renter expectations. When they are not, they risk becoming a long-term drag on effective rents, renewals, and overall NOI. In today’s market, preventing long-term concessions is less about eliminating discounts altogether and more about ensuring price is never the only thing prospects remember.

TOPICS