LUXER ONE BLOG

The Smarter Way to Handle Asset Exchange for Tax Collectors

Tax Day is right around the corner, and tax collector offices are on the lookout for more efficient, secure ways to manage client transactions. Traditional manual systems make tracking and exchanging assets with clients tedious and time-consuming. It’s time to enhance your asset management with a modern, time-saving solution: smart lockers!

A Smarter Way to Handle Asset Exchange

The Indian River County Tax Collector in Vero Beach, Florida, previously relied on a manual system involving a filing cabinet on wheels. Staff had to log every transaction manually and call each client when their work was ready for pick-up. Limited office space compounded the issue, with paperwork piling up while waiting for clients to collect their items.

Enter Luxer One. As Eder, Director of Operations for the Indian River Tax Collector, explains:

“The Luxer locker system has provided the security, flexibility, and accessibility we needed—at an affordable price.”

Enjoy a secure, user-friendly, and cost-effective asset management solution with the Luxer One smart lockers. This solution will enhance document security, enable usage reporting, and automate pickup notifications which ultimately frees up staff to focus on higher-priority tasks and reducing turnaround times.

At Indian River, the main users are motor vehicle dealers, who rely on the lockers for dropping off and picking up work and inventory. Due to increased usage and positive feedback, the office has expanded its Luxer One system to meet growing demand.

Expanding Convenience for Tax Staff

In order to improve transaction processing, the Lee County Tax Collector in Fort Myers, Florida, implemented Luxer One smart lockers. According to Tracy, Chief of Customer Service Operations:

“The smart lockers provide secure and convenient 24/7 access to our dealers and business services community.”

Clients can easily drop off and pick up assets at their convenience, even outside of regular office hours, with 24/7 access to smart lockers. With features like email and text notifications, clients are kept informed every step of the way.

Improved Client Experience

Client satisfaction has been the key driver for implementing the Luxer One system. As Eder notes:

“Customers love that they get a text/email notification and how easy it is to just walk up and get what they need.”

Luxer One smart lockers deliver a seamless, secure, and efficient way for tax collectors to manage asset exchanges. With 24/7 access, automated alerts, and insightful reporting capabilities, these systems are transforming how public offices operate by saving time, resources, and improving the customer experience.

Simplify operations at your tax office today. Contact us below to learn how Luxer One can bring convenience and efficiency to your staff and clients!

How Do I Find the Best Package Management Solution for My Community?

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Are Smart Lockers Right for Your Campus?

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

Luxer Liaison: A White-Glove Concierge Package Service

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

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