LUXER ONE BLOG

Exciting Partnership Announcement: Captivate Digital Media and Luxer One Join Forces!

We are thrilled to share some exciting news with you all! Luxer One is proud to announce a dynamic partnership with Captivate Digital Media, a leading provider of professionally-curated news and entertainment content on digital screens in luxury commercial and multifamily buildings for over 25 years.

At Luxer One, our mission has always been to enhance the package delivery and pickup experience for residents and carriers in multifamily properties. With this exciting collaboration, we are taking our commitment to the next level by bringing the Captivate experience directly to our Luxer One package management screens, without any additional charges to the properties.

For those unfamiliar with Captivate, they provide residents with engaging content through digital screens within common areas and elevators. This means that while residents wait for elevators or pass through communal spaces, they can now enjoy informative and entertaining content, enriching their daily routines.

In a recent 3rd-party survey, a staggering 92% of residents surveyed found Captivate’s content to be both informative and helpful. This high level of appreciation makes us even more enthusiastic about this partnership and reinforces our belief that it will truly add value to the lives of the residents we serve.

Now, you might be wondering how this integration will affect residents and carriers. Rest assured, the partnership will not disrupt the smooth package delivery and pickup process. Once residents are ready to pick up their packages, they can do so just like before, without any changes to the existing system. Carriers will also be able to deliver packages as seamlessly as ever.

This partnership with Captivate Digital Media represents a significant step forward for Luxer One and the multifamily communities we serve. By offering engaging content to residents, we are committed to constantly improving our services and delivering an unparalleled package management experience.

We can’t wait to see the positive impact this collaboration will have on residents, carriers, and the entire Luxer One community.

To learn more, contact our team!

How to Solve Carrier Compliance Issues for Multifamily Deliveries

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

Beyond the Package Room: The Versatility of Smart Lockers

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

How to Choose a Package Management Vendor That Won’t Disappear on You

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

Embracing a Hybrid Office This Summer: How To Keep Your Workplace Moving

The summer sun draws more people out of the office and into vacation mode. Whether you’re catching a flight for a much-needed getaway, working from a hotel room, or simply taking advantage of summer Fridays, one thing is certain: you still need to keep work moving. Luxer One smart lockers offer a seamless, secure, and contactless way to manage physical item exchanges, even when your team isn’t physically present.

Apartmentalize 2025: Key Takeaways and What’s Ahead for Multifamily

Not every package solution is built to go the distance. In multifamily communities, the signs of a failing system show up fast. Overflowing lockers, frustrated staff, and unsupported tech aren’t just annoyances but warning signs that your system is falling behind. Whether you’re managing a struggling site or overseeing an entire portfolio, recognizing these issues early can protect your team, your residents, and your bottom line. Here’s what to watch for.

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