LUXER ONE BLOG

How to Ensure Your Package Management Solution is Future-Ready

Smart package management isn’t just about handling today’s deliveries, it’s about building a system that works years from now, no matter how expectations evolve. In the multifamily space, planning for the future means choosing solutions that are scalable, durable, and supported by experts. It’s no longer enough to install lockers and walk away. To stay ahead, your package system needs to do more.

The Cost of Short-Term Thinking

Many properties still treat package management as a last-minute add-on. They choose the lowest-cost option or retrofitted system without considering long-term impact. It may work for a while, but as delivery volumes grow and resident expectations shift, the cracks start to show.

Inconsistent or even non-existent support. Overflowing packages. Delivery delays. Maintenance issues. Staff frustration. Resident complaints. All leading to overall dissatisfaction that brings you back to square one.

According to the NMHC and Grace Hill 2024 Renter Preferences Survey, 76% of residents are interested in secure 24/7 package access, and those who consider it essential are willing to pay extra for the feature. Choosing the cheapest system today could mean higher turnover and unexpected costs tomorrow.

The Core of Future-Ready Package Management

When planning for the long-term, smart properties invest in systems designed to evolve. That means looking for key capabilities like:

Scalability: Is the system built to grow with you and remain optimal during fluctuating delivery periods?
Durability: Will it stand up to daily use over several years with minimal wear or downtime?
Flexibility: Is it modular enough to work in different building configurations or with varied resident needs?
Support: Does it come with a long-term partnership or just a help line?

These questions aren’t just about tech specifications. They’re about protecting your team’s time, your budget, and your residents’ trust.

Luxer One’s Future-Ready Solutions

At Luxer One, we build every product and service around what your property needs not just for today, but down the line.

Durable Lockers & Smart Package Rooms

Our lockers and rooms are built with 12-gauge steel and superior tech to withstand heavy, everyday use. We work with you to determine the optimal capacity ratio, to avoid common pitfalls like overflow, missed deliveries, and security concerns.

Unparalleled Support

Planning for the future means choosing a partner who’s with you every step of the way. Luxer One provides unmatched support through dedicated account managers and territory managers who know your property, your goals, and your pain points. Whether you manage one location or an entire portfolio, you’ll have real people on your side that are invested in your success.

Luxer Liaison – On-Site Support

Luxer Liaison offers professional, proactive support for any community. It’s more than just tech support, it’s a dedicated partner who helps manage audits, optimize performance, and minimize onsite issues before they arise. The result is a smoother experience for your staff and higher satisfaction for your residents.

Flex Lockers – Peak Delivery Solution

Delivery volumes spike during holidays, leasing season, and even weekends. Flex Lockers allow your community to scale temporarily or permanently, offering expandable storage that adapts to peak periods without overbuilding.

The Real-World Return

Investing in the right system pays off in ways that go far beyond logistics. Modern, well-supported package systems help communities:

Improve resident satisfaction and online reputation.
Reduce staff hours spent resolving delivery issues.
Increase lease renewal rates.

According to Amenify, properties that offer high-value amenities can see lease renewal increases of up to 20%. That kind of ROI doesn’t come from short-term thinking but from planning for the future.

Get Your Future-Ready Solution Today

If you’re working with an aging system or starting from scratch, the best time to plan for the future is right now. The right solution can reduce headaches today and save money for years to come.

Let us show you what package management looks like when it’s built to last. Schedule a demo with our team today!

Are you attending Apartmentalize by NAA this year? Stop by Booth #529 to connect and see how Luxer One is setting the standard for future-ready communities!

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

Luxer One is proud to announce the official launch of Luxer Liaison in Canada, a premium parcel room management service designed to meet the rising demands of multifamily communities. Our first deployment in Toronto, at a Hines-managed property, marks the beginning of a smarter, more secure future for parcel delivery across the country.

How to Solve Carrier Compliance Issues for Multifamily Deliveries

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

Beyond the Package Room: The Versatility of Smart Lockers

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

How to Choose a Package Management Vendor That Won’t Disappear on You

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

Embracing a Hybrid Office This Summer: How To Keep Your Workplace Moving

The summer sun draws more people out of the office and into vacation mode. Whether you’re catching a flight for a much-needed getaway, working from a hotel room, or simply taking advantage of summer Fridays, one thing is certain: you still need to keep work moving. Luxer One smart lockers offer a seamless, secure, and contactless way to manage physical item exchanges, even when your team isn’t physically present.

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