LUXER ONE BLOG

GrubHub Installs Luxer One Lockers at Chicago Headquarters

Grubhub Installs Luxer One Lockers to Transform Workplace Package Management

As modern workplaces continue to evolve, package volume inside corporate offices has quietly surged. From employee deliveries to operational shipments, traditional mailrooms are no longer built for the pace of today’s offices.

That’s why office smart lockers became a strategic solution when Grubhub installed Luxer One lockers at its corporate office.

This announcement highlights more than just a new amenity. It reflects a broader workplace shift toward automation, efficiency, and better employee experiences.

Read on, or Download the Grubhub Package Management Case Study today to learn more!

Why GrubHub Office Smart Lockers Made Sense

Corporate offices face a common challenge:

  • Rising package volume
  • Limited mailroom staffing
  • Manual logging and tracking
  • Security concerns
  • Interrupted productivity

Grubhub recognized that traditional mail handling processes were consuming valuable staff time and creating unnecessary friction for employees retrieving deliveries.

Instead of expanding manual processes, the company chose to modernize.

When Grubhub installed Luxer One lockers, the goal was clear: create a streamlined, secure, and self-service package management system that supports both employees and operations teams.

GrubHub Headquarters

The Workplace Challenge: Package Volume and Operational Strain

Across corporate environments, package management often becomes an invisible productivity drain. Facilities teams juggle deliveries, notify employees manually, and manage storage space, all while trying to maintain a smooth workplace experience.

Common pain points include:

  • Overflowing package rooms
  • Lost or misplaced deliveries
  • Repetitive employee inquiries
  • Limited package pickup hours
  • Security and accountability gaps

 

Grubhub’s office was experiencing these same operational pressures. The solution needed to be scalable, secure, and easy to adopt without disrupting day-to-day workflows.

That is where smart locker automation enters the picture.

How Grubhub Installs Luxer One Lockers to Improve Efficiency

When Grubhub installed Luxer One lockers, the implementation focused on three core goals:

  1. Automate package notifications
    Employees receive secure pickup codes automatically when a delivery is logged.
     
  2. Eliminate manual distribution
    Staff no longer need to manage handoffs or monitor pickup schedules.

     

  3. Increase security and accountability
    Every delivery is tracked, logged, and secured inside an individual locker compartment.

 

The lockers were installed at Grubhub’s corporate office and immediately reduced friction within the mailroom process.

Because Luxer One’s technology integrates seamlessly into workplace environments, the rollout was designed to be intuitive for both administrators and employees.

Multiple Amazon packages in an open Luxer One smart locker compartment

Measurable Results from GrubHub Office Smart Lockers

The impact of the locker launch demonstrated measurable operational improvements, including:

  • Reduced time spent managing packages
  • Faster employee pickup
  • Increased mailroom organization
  • Improved overall efficiency

 

By automating package distribution, Grubhub’s facilities team was able to reallocate time toward higher-value responsibilities instead of repetitive delivery handling.

This is the core benefit of office smart lockers: productivity gains without increasing headcount.

Why Smart Lockers Are Becoming Standard in Corporate Offices

Grubhub’s decision reflects a larger workplace trend.

Today’s employees expect:

  • Self-service convenience
  • Secure handling of personal deliveries
  • Minimal friction in daily routines

 

At the same time, facilities and workplace teams are under pressure to:

  • Control operational costs
  • Improve building efficiency
  • Enhance employee experience
  • Reduce liability and loss

 

Smart lockers address both sides of that equation. By automating intake, storage, notification, and retrieval, smart locker systems reduce manual workload while improving security and transparency.

The result is a workplace amenity that feels modern and operationally responsible at the same time.

Luxer One Black Smart Lockers in an Office Setting

Beyond the Announcement: A Scalable Office Solution

While this post marks the moment when Grubhub installed Luxer One lockers, the takeaway extends beyond one company.

Smart lockers are not a niche solution. They are becoming an operational standard for:

  • Corporate headquarters
  • Multi-tenant office buildings
  • Hybrid work environments
  • Growing tech companies
  • Enterprise campuses

 

As package volume continues to increase across workplaces, offices that rely on manual mailrooms will continue to feel strain.

Forward-thinking companies are choosing automation instead.

Download the Grubhub Package Management Case Study

If you want to see the full operational impact of GrubHub office smart lockers, including the original performance metrics and implementation details:

Download the Grubhub Package Management Case Study

Improve Your Office Operations with Smart Lockers

Grubhub’s launch demonstrates what happens when workplace operations are treated as a strategic priority instead of an afterthought.

If your office is experiencing:

  • Mailroom overflow
  • Rising delivery volume
  • Security concerns
  • Productivity interruptions

 

It may be time to modernize.

Contact Luxer One today to learn how smart lockers can streamline your office operations, improve employee experience, and reduce administrative burden.

  • Christina Draper

    Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

    See Posts

RECENT POSTS

Boost Resident Retention with Reliable Partners

Resident Retention Starts With Reliable Multifamily Partners

Resident retention has become one of the most important metrics in multifamily housing and one of the hardest to maintain. Today’s residents expect convenience, consistency, and responsive service across every touchpoint of their living experience. When operations fall short, frustration builds quickly.
That’s why more property and regional managers are reevaluating not just the amenities they offer, but the multifamily technology partners behind them.
Reliable partners don’t just help properties run smoothly. They directly support resident satisfaction, operational consistency, and long-term asset value.

Read More »
what is the best way to manage packages in a university mailroom?

What Is the Best Way to Manage Packages in a University Mailroom?

University mailrooms are under more pressure than ever. As online shopping continues to grow, campuses are receiving an unprecedented volume of packages each day, often without the staffing or storage space to keep up. For many universities, the question is no longer whether a new system is needed, it’s what is the best system to use?

Read More »
The Hidden Cost of Off-Site Package Models

The Hidden Cost of Off-Site Package Models

At first glance, some package management solutions seem like a win for property teams. They promise fewer packages on-site, less clutter, and less day-to-day handling.
But what looks convenient on the surface often comes with hidden tradeoffs. While these models may reduce visibility on the property, they do not eliminate the problem. They shift it somewhere else.
And in many cases, they shift it directly onto residents.

Read More »

Luxens on the Rise: Employee Highlight | Saular Moaddeli

At Luxer One, growth is part of the job. We prioritize promoting from within, provide clear paths for advancement, and encourage every team member to explore new opportunities! Our Luxens on the Rise series highlights team members who have carved their own paths within the company, taking on new challenges and evolving their careers along the way.

Read More »
The Middleman Problem: Why More Delivery Logistics Creates More Problems

The Middleman Problem: Why More Delivery Logistics Creates More Problems

On paper, adding more steps to a delivery process can sound like progress. More coordination, more handling, and more structure.
But in reality, more logistics often leads to more problems.
This is the core issue facing today’s multifamily delivery logistics strategies. In an effort to manage growing package volume, many systems have introduced additional layers between the carrier and the resident.
And while those layers are meant to help, they often create the opposite effect.
Because every extra step is another opportunity for something to go off track.

Read More »

TOPICS

Share: