LUXER ONE BLOG

Contactless Delivery Kept Rochester Students Learning

School districts across the United States are being required to adapt and change to serve their student populations while they shelter at home. For Rochester City School District in New York, that not only means maintaining daily lessons, but also distributing thousands of laptop computers to students and teachers for homeschooling and supporting the demanding technology needs of a 23,000 student school district. The idea of continuing these students’ education without being in class seemed like an impossible challenge. There was a clear need for contactless delivery solutions.

PROBLEM – Distribute Laptop Computers Rapidly to Students

Rochester City School District in New York needed to find a seamless way to deliver laptops to a large number of students who did not have access to one. This was a barrier that would completely cease all efforts by the district to continue the education of their students if not addressed. They needed a secure, contactless solution to deliver laptops to students and they needed it fast.

“Not only did we need to source the laptops, we had to figure out a way to get it to the students without compromising their safety, or that of our faculty,” notes Network Administrator for Instructional Technology for the City of Rochester School District, Nicole Klimek. “The lockers help us distribute new laptops to students and rapidly repair or replace broken laptops, all without contact.”

SOLUTION – Keyless, Internet-connected Pick-Up Lockers

Created by California-based Luxer One, a pioneer in smart package locker systems, Rochester City School District introduced a system of keyless, smart lockers for contactless delivery of laptops to support all the schools in their district.

Delivered, installed and deployed within 17 days after initial contact, Luxer One created a multi-unit locker system that allows faculty to load and electronically lock individual lockers. Families then use the built-in iPad to type in a code and pop open their assigned locker. These contactless pickups can be as quick as 15 seconds.

Klimek adds, “The team at Luxer One held our hand through the entire process. The technology was easy to learn and share with our families and the lockers are built to last. Luxer is helping us adapt to the changing way we must run our schools and serve our students.”

Since installation, there have been an average of 500 pickups a month. All lockers have stayed securely full of working laptops and have allowed students to safely drop-off any laptop that needs servicing.

Learn about Luxer One’s affordable payment plans for school districts!

How Do I Find the Best Package Management Solution for My Community?

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Are Smart Lockers Right for Your Campus?

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

Luxer Liaison: A White-Glove Concierge Package Service

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

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