LUXER ONE BLOG

Luxer One Launches ‘LuxerLens’ for Carrier Solutions

At Luxer One, one of our most important goals is to speed up the delivery process for carriers. We know that in order to have a successful product, we need all of our users to have an incredible delivery and pickup experience, and the success of that is contingent upon carriers delivering quickly and efficiently. That’s why we were introducing the LuxerLens, our Ai-powered OCR lens that makes label scanning easier than ever.

We are constantly iterating our software with the feedback of all of our major stakeholders, and over the last 12-months we worked with major carriers like Amazon, USPS, and UPS to understand what would help them shave off valuable seconds on every delivery. In the carrier game, these seconds on each delivery equate to millions in savings across their fleet. Today, we are proud to announce another awesome improvement in our delivery process that is 200% faster.

Introducing LuxerLens, a state-of-the-art improvement that will help deliveries to run more smoothly while speeding up and streamlining the process. LuxerLens uses Optical Character Recognition (OCR) technology to capture package labels and translate the images to automatically match up with a delivery address in Luxer One’s resident database. The photos of every package label can then be saved to confirm appropriate delivery as well as read that text to ensure 100% accuracy of delivery. With this new update, the full process for delivery now only takes 5 seconds.

“Why is this important, anyway?” you might ask — well, good question! The volume of package delivery in the last 12 months has grown at an enormous rate, and every major carrier in the US and Canada is feeling the pain of delivering 50-75% more packages each day of the week. For package lockers that do not invest in improving the experience for carriers, packages are left undelivered because they take up too much time — time that a delivery driver or carrier just doesn’t have anymore.

In a nutshell, faster delivery = 100% accurate delivery of every package safely = no stolen packages = happy residents = more rent to properties. I know, it’s a pretty linear equation, but we are on a mission to relentlessly improve the way the world receives packages and we are not stopping here.

Contact us to learn more!

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

See Posts

The Impact of Online Shopping on Multifamily and Why Package Management Matters More Than Ever

Online shopping continues to grow at a rapid pace, and multifamily communities are feeling the effects more than almost any other sector. In early 2025, U.S. e-commerce sales were up 5.3% year-over-year, reaching 15.5% of all retail spending, according to the U.S. Census Bureau. At the same time, global online shopping participation surpassed 2.7 billion digital buyers, reflecting a long-term shift toward online purchasing.
For multifamily operators, regional managers, and asset managers, this trend creates a daily operational reality: higher-than-ever delivery volume, greater pressure on staff, and the constant challenge of managing package piles at apartments. This blog breaks down how the surge in online shopping is reshaping multifamily communities and what forward-thinking properties are doing to keep up.

How To Cut the Carbon Footprint From Package Deliveries in Your Community

As resident expectations rise and delivery volumes continue to grow, multifamily communities are looking for practical ways to cut the carbon footprint tied to daily package traffic. While sustainability efforts often focus on building operations or energy upgrades, last-mile delivery is an overlooked area where properties can make meaningful impact.
This guide answers common questions about where emissions come from, how operations contribute, and how modern tools including the sustainability of smart lockers can help communities reduce waste, streamline processes, and support broader ESG goals.

From Digital to Physical: The State of the Modern Workplace

The modern workplace has entered a new era of complexity. Hybrid schedules have reshaped how teams use office space. Digital employee experience has become just as important as physical comfort. Asset visibility is now a daily operational challenge. Workplace leaders are being asked to deliver environments that are productive, flexible, and secure. Not to mention they often have fewer resources than before.
This report explores the most significant trends defining today’s office environment, backed by industry research from the past year. For office managers, facilities teams, and operations directors, understanding these shifts is essential to staying ahead. Below, we break down the most common questions workplace managers ask about improving asset management in the workplace and how smart locker systems can help.

How Smart Lockers Are Revolutionizing Asset Management in the Workplace

Managing equipment in today’s workplace is more complex than ever. Between hybrid schedules, shared devices, rotating staff, and rising IT demands, many organizations are struggling to keep track of essential assets. Smart lockers for asset management are emerging as a powerful solution, offering automated, reliable, and secure workflows that support both traditional offices and modern hybrid environments.
Below, we break down the most common questions workplace managers ask about improving asset management in the workplace and how smart locker systems can help.

Rethinking the Last Mile: Understanding the Final Step in Hospitality and Retail

Last-mile delivery refers to the movement of goods from a local distribution hub to their end destination, often a customer, guest, or employee. It’s where logistics meets real-world experience, and in commercial environments, it’s no longer just about speed, it’s about reliability, security, and service.

In this blog, we explore how the last mile shows up in three major verticals: hotels, retail, and quick-service restaurants (QSRs). Each faces different pressures, guest package management, rising click-and-collect orders, and surging digital food pickups. But, they all share the need for more reliable, organized, and efficient handoff systems.

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