LUXER ONE BLOG

Luxer One Launches ‘LuxerLens’ for Carrier Solutions

At Luxer One, one of our most important goals is to speed up the delivery process for carriers. We know that in order to have a successful product, we need all of our users to have an incredible delivery and pickup experience, and the success of that is contingent upon carriers delivering quickly and efficiently. That’s why we were introducing the LuxerLens, our Ai-powered OCR lens that makes label scanning easier than ever.

We are constantly iterating our software with the feedback of all of our major stakeholders, and over the last 12-months we worked with major carriers like Amazon, USPS, and UPS to understand what would help them shave off valuable seconds on every delivery. In the carrier game, these seconds on each delivery equate to millions in savings across their fleet. Today, we are proud to announce another awesome improvement in our delivery process that is 200% faster.

Introducing LuxerLens, a state-of-the-art improvement that will help deliveries to run more smoothly while speeding up and streamlining the process. LuxerLens uses Optical Character Recognition (OCR) technology to capture package labels and translate the images to automatically match up with a delivery address in Luxer One’s resident database. The photos of every package label can then be saved to confirm appropriate delivery as well as read that text to ensure 100% accuracy of delivery. With this new update, the full process for delivery now only takes 5 seconds.

“Why is this important, anyway?” you might ask — well, good question! The volume of package delivery in the last 12 months has grown at an enormous rate, and every major carrier in the US and Canada is feeling the pain of delivering 50-75% more packages each day of the week. For package lockers that do not invest in improving the experience for carriers, packages are left undelivered because they take up too much time — time that a delivery driver or carrier just doesn’t have anymore.

In a nutshell, faster delivery = 100% accurate delivery of every package safely = no stolen packages = happy residents = more rent to properties. I know, it’s a pretty linear equation, but we are on a mission to relentlessly improve the way the world receives packages and we are not stopping here.

Contact us to learn more!

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

When shoppers place orders online and pick them up in a store, it’s called Buy-Online, Pick-Up-In-Store (BOPIS). This hybrid fulfillment model blends the convenience of e-commerce with the immediacy of brick-and-mortar shopping.
As retailers continue to compete on speed, accuracy and seamless experience, being able to make the BOPIS process easier is increasingly a strategic differentiator. For forward-looking retailers, adopting advanced fulfillment infrastructure such as smart lockers and dedicated pickup solutions isn’t a nice-to-have, it’s a necessity.
In this post we’ll explore key questions decision-makers face and why smart lockers are the BOPIS solutions retailers are turning to these days.

What is Multi-Package Delivery & Why is it Important?

In today’s multifamily communities, the number of deliveries arriving daily has never been higher. Between Amazon, UPS, FedEx, USPS, and local couriers, residents often receive multiple packages from different carriers in a single day. For property managers, that creates both a logistical challenge and an opportunity for smarter operations.
That’s where multi-package delivery comes in: a first-of-its-kind feature introduced by Luxer One, and still the only true solution of its kind in the industry today. This innovative technology allows carriers to deliver multiple packages for the same resident into a single locker, regardless of carrier. It’s a small change with a big impact: simplified deliveries, optimized locker usage, and a faster, more seamless resident experience.

What is the Luxer One Property Dashboard?

Managing modern multifamily communities is no small task. Between resident expectations, delivery volume, and day-to-day logistics, property teams need tools that simplify their world. That’s where the Luxer One Property Dashboard comes in.
Think of it as the central command center for your community’s package management system. Designed with building managers in mind, the dashboard gives you a complete, real-time view of your Luxer One systems across all locations. It’s your one-stop hub for tracking activity, managing support, and optimizing performance, all from a single login.

Celebrating 500 Million Deliveries: A Milestone in Smart Package Management

This month, Luxer One proudly celebrated its 500 millionth delivery, marking a defining moment in our journey to transform how the world receives packages. What began over two decades ago as a mission to simplify last-mile delivery has grown into a nationwide network serving more than 15,000 locations and 11.5 million users. Half a billion successful deliveries later, we’re only getting started!

Black Friday for Multifamily: How Property Managers Can Prepare

Black Friday may only last a day, but its ripple effects on multifamily communities can last for weeks. Not to mention the rise of Cyber Week following this yearly event. As online spending continues to rise, property and regional managers across the U.S. are already bracing for a new surge in package deliveries that will test every part of their operations.
According to Adobe Analytics, U.S. shoppers spent $10.8 billion online on Black Friday 2024, a 10.2% increase year over year. That number is projected to climb even higher in 2025 as retailers start promotions earlier than ever. In fact, 37% of consumers say they now expect holiday sales to begin before Halloween (Sinch, 2025). For multifamily teams, that means the “holiday package season” now stretches from late October through New Year’s.

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