LUXER ONE BLOG

Luxer One Launches ‘LuxerLens’ for Carrier Solutions

At Luxer One, one of our most important goals is to speed up the delivery process for carriers. We know that in order to have a successful product, we need all of our users to have an incredible delivery and pickup experience, and the success of that is contingent upon carriers delivering quickly and efficiently. That’s why we were introducing the LuxerLens, our Ai-powered OCR lens that makes label scanning easier than ever.

We are constantly iterating our software with the feedback of all of our major stakeholders, and over the last 12-months we worked with major carriers like Amazon, USPS, and UPS to understand what would help them shave off valuable seconds on every delivery. In the carrier game, these seconds on each delivery equate to millions in savings across their fleet. Today, we are proud to announce another awesome improvement in our delivery process that is 200% faster.

Introducing LuxerLens, a state-of-the-art improvement that will help deliveries to run more smoothly while speeding up and streamlining the process. LuxerLens uses Optical Character Recognition (OCR) technology to capture package labels and translate the images to automatically match up with a delivery address in Luxer One’s resident database. The photos of every package label can then be saved to confirm appropriate delivery as well as read that text to ensure 100% accuracy of delivery. With this new update, the full process for delivery now only takes 5 seconds.

“Why is this important, anyway?” you might ask — well, good question! The volume of package delivery in the last 12 months has grown at an enormous rate, and every major carrier in the US and Canada is feeling the pain of delivering 50-75% more packages each day of the week. For package lockers that do not invest in improving the experience for carriers, packages are left undelivered because they take up too much time — time that a delivery driver or carrier just doesn’t have anymore.

In a nutshell, faster delivery = 100% accurate delivery of every package safely = no stolen packages = happy residents = more rent to properties. I know, it’s a pretty linear equation, but we are on a mission to relentlessly improve the way the world receives packages and we are not stopping here.

Contact us to learn more!

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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Managing Holiday Hotel Operations: Delivering a Seamless Holiday Guest Experience

The holiday season is one of the most consequential periods for full-service U.S. hotels. With travel volume peaking, guest expectations rising, and operational demands intensifying, hotels that plan ahead can turn this time into a strategic advantage. In this post, we explore key data and actionable best practices for managing holiday hotel operations, focusing especially on logistics such as guest and staff package management and temporary bag storage.To stay ahead, regional and property managers will need to plan strategically, invest in automation, and strengthen partnerships that can withstand the next wave of industry change.
Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.
Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.
According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Top 5 Challenges Property Managers Will Face in 2026

The multifamily housing industry is entering 2026 with a mix of optimism and caution. New supply pipelines, shifting resident expectations, and tightening budgets are reshaping how property managers operate. While many of these trends have been building for years, 2026 will be the year they converge, putting more pressure on efficiency, service quality, and decision-making at every level.
To stay ahead, regional and property managers will need to plan strategically, invest in automation, and strengthen partnerships that can withstand the next wave of industry change.
Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.
Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.
According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Holiday BOPIS Case Study Breakdown: How Smart Lockers Streamline Seasonal Fulfillment

The holiday season has become retail’s ultimate stress test and Buy Online, Pick Up In Store (BOPIS) operations are often the first to feel the pressure. With peak order volumes up to 40% higher than average, many retailers struggle to balance customer expectations with limited staff and store space.
Luxer One’s new case study, How Smart Lockers Transformed Holiday BOPIS for a National Retailer, offers an inside look at how one major brand overcame those challenges using automated smart locker technology. The results? Faster pickup times, reduced labor strain, and higher customer satisfaction across hundreds of stores nationwide.

Why is Last-Mile Delivery Such a Challenge for Property Managers?

“Last-mile delivery” refers to the final step where a shipment moves from a transportation hub or carrier vehicle to its destination. For property managers in multifamily communities, this step has become one of the most difficult parts of daily operations. Rising package volumes, limited staff capacity, and growing resident expectations have turned last-mile logistics into a constant balancing act between efficiency and service.
In this guide we’ll explain the most common last-mile delivery challenges for property managers, explore how they affect community operations, and highlight practical ways to solve them.
That’s where parcel lockers come in. These secure, automated systems have become one of the most effective ways to manage the growing volume of deliveries while keeping residents happy and operations efficient. They combine security, convenience, and technology to simplify the entire delivery process from carrier drop-off to resident pickup. To stay ahead, regional and property managers will need to plan strategically, invest in automation, and strengthen partnerships that can withstand the next wave of industry change.
Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.
Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.
According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

What Are Parcel Lockers and How Do They Work for Multifamily Communities

With online shopping now the norm, apartment communities are seeing more package deliveries than ever before. According to the National Multifamily Housing Council, the average community receives 250–400 packages per week, a number that can double during the holidays. For property teams, that means more time spent managing deliveries, handling resident complaints, and troubleshooting lost or stolen packages.
That’s where parcel lockers come in. These secure, automated systems have become one of the most effective ways to manage the growing volume of deliveries while keeping residents happy and operations efficient. They combine security, convenience, and technology to simplify the entire delivery process from carrier drop-off to resident pickup. To stay ahead, regional and property managers will need to plan strategically, invest in automation, and strengthen partnerships that can withstand the next wave of industry change.
Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.
Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.
According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

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