
Porch Pirates: Unmasking the Impact on Canada’s Communities
In the age of convenience and online shopping, the rise of “porch pirates” has become a growing concern for Canadian communities.
See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

In the age of convenience and online shopping, the rise of “porch pirates” has become a growing concern for Canadian communities.

Retail businesses rely heavily on technology, from tablets and mobile scanners to point-of-sale systems. Managing these devices often becomes a logistical nightmare, resulting in lost, damaged, or undercharged equipment. Mismanagement not only slows down operations but can also lead to significant revenue losses.

The security team shouldn’t have to worry about upset fans missing the kickoff to take their bags back to their car. Guests shouldn’t have to worry about the safety of their personal items or leaving them a mile away in their car! Instead, stadiums across the country are beginning to implement self-service, bag drop smart locker systems.

Luxer One redefines package management with a human touch through its innovative Liaison service, blending technology and personal support to enhance resident experiences. Join the journey to connect, engage, and thrive.

Does your package room look like the before shot in this video? If you answered yes, you could be the next property on Total Package Room Makeover!

In a recent USA Today article, “Bridging Disruptions: The Resilient Arc of Supply Chains,” Luxer One’s President, Josh Middlebrooks, provides invaluable insights into the transformative journey of supply chains post-pandemic.

In recent years, building managers have been confronted with a shifting landscape in the real estate industry. The surge in remote work, fluctuating interest rates, and the growing emphasis on environmental sustainability have posed unique challenges to office buildings

Luxer One is proud to announce a dynamic partnership with Captivate Digital Media, a leading provider of professionally-curated news and entertainment content on digital screens in luxury commercial and multifamily buildings for over 25 years.

Exciting news is on the horizon for those passionate about tech innovation and creative collaboration! Harbor, a division of Luxer One, is proud to announce its expansion to two dynamic and innovation-driven cities: the Bay Area in California and Austin, Texas.

Discover how workplace managers ensure office security, balance data safety, and boost employee happiness in today’s flexible work environment.

The multifamily industry is experiencing one of its most complex chapters yet. From ongoing tariff impacts to rising resident expectations and vendor uncertainty, regional and asset managers are balancing more than just lease-ups and budgets; they’re managing momentum in a rapidly shifting market. That’s why we compiled vital data from ALN into a 2025 Mid-Year Multifamily Market Report.

As the summer sun blazes, smart retailers are already implementing strategies for holiday shopping season prep. With consumer behaviors evolving and expectations rising, retailers are looking for innovative ways to bring customers in-store, improve their experience, and ensure efficient operations. In this blog we’ll cover this year’s holiday season trends, emerging issues, and the must-have solutions.

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.
Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

Luxer One is proud to announce the official launch of Luxer Liaison in Canada, a premium parcel room management service designed to meet the rising demands of multifamily communities. Our first deployment in Toronto, at a Hines-managed property, marks the beginning of a smarter, more secure future for parcel delivery across the country.

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

The summer sun draws more people out of the office and into vacation mode. Whether you’re catching a flight for a much-needed getaway, working from a hotel room, or simply taking advantage of summer Fridays, one thing is certain: you still need to keep work moving. Luxer One smart lockers offer a seamless, secure, and contactless way to manage physical item exchanges, even when your team isn’t physically present.

Not every package solution is built to go the distance. In multifamily communities, the signs of a failing system show up fast. Overflowing lockers, frustrated staff, and unsupported tech aren’t just annoyances but warning signs that your system is falling behind. Whether you’re managing a struggling site or overseeing an entire portfolio, recognizing these issues early can protect your team, your residents, and your bottom line. Here’s what to watch for.

Florida tax collector branches now have access to a powerful new solution. Luxer One smart lockers are officially integrated with Grant Street! Grant Street is a platform that powers tax collection, ePayments, and auctions for government agencies across the state. This integration gives branches a seamless way to manage secure, contactless document exchanges without ever leaving the Grant Street interface.
Discover practical resources that help you research and understand how others add value with Luxer One.