
Porch Pirates: Unmasking the Impact on Canada’s Communities
In the age of convenience and online shopping, the rise of “porch pirates” has become a growing concern for Canadian communities.
See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

In the age of convenience and online shopping, the rise of “porch pirates” has become a growing concern for Canadian communities.

Retail businesses rely heavily on technology, from tablets and mobile scanners to point-of-sale systems. Managing these devices often becomes a logistical nightmare, resulting in lost, damaged, or undercharged equipment. Mismanagement not only slows down operations but can also lead to significant revenue losses.

The security team shouldn’t have to worry about upset fans missing the kickoff to take their bags back to their car. Guests shouldn’t have to worry about the safety of their personal items or leaving them a mile away in their car! Instead, stadiums across the country are beginning to implement self-service, bag drop smart locker systems.

Luxer One redefines package management with a human touch through its innovative Liaison service, blending technology and personal support to enhance resident experiences. Join the journey to connect, engage, and thrive.

Does your package room look like the before shot in this video? If you answered yes, you could be the next property on Total Package Room Makeover!

In a recent USA Today article, “Bridging Disruptions: The Resilient Arc of Supply Chains,” Luxer One’s President, Josh Middlebrooks, provides invaluable insights into the transformative journey of supply chains post-pandemic.

In recent years, building managers have been confronted with a shifting landscape in the real estate industry. The surge in remote work, fluctuating interest rates, and the growing emphasis on environmental sustainability have posed unique challenges to office buildings

Luxer One is proud to announce a dynamic partnership with Captivate Digital Media, a leading provider of professionally-curated news and entertainment content on digital screens in luxury commercial and multifamily buildings for over 25 years.

Exciting news is on the horizon for those passionate about tech innovation and creative collaboration! Harbor, a division of Luxer One, is proud to announce its expansion to two dynamic and innovation-driven cities: the Bay Area in California and Austin, Texas.

Discover how workplace managers ensure office security, balance data safety, and boost employee happiness in today’s flexible work environment.

If you’re researching package management solutions, you’ve likely come across both electronic lockers and automated lockers. While the terms are sometimes used interchangeably, they are not the same.
The main difference between electronic and automated lockers is connectivity and system intelligence.
Electronic lockers use digital access methods instead of traditional keys. automated lockers go further by using cloud-based software, real-time tracking, integrations, and advanced management tools to automate and optimize the entire package workflow.
For multifamily property managers and owners, that distinction matters more than ever.

Package volume has fundamentally reshaped multifamily operations. What used to be a convenience has become a daily operational responsibility, a resident satisfaction driver, and in some cases, a liability risk.
As properties evaluate solutions, many are weighing onsite vs offsite package management models. Both promise convenience. Both aim to reduce staff burden. But the operational realities and resident experience can look very different.
Below we discuss what you should consider before deciding.

Build-to-rent is no longer a niche concept. It is quickly becoming one of the most important shifts in the multifamily industry.
This is not a temporary response to interest rates or a passing housing cycle. We are watching the formation of a distinct asset class. And like any new asset class, it comes with a new operating model, new resident expectations, and new requirements for technology.
The mistake I see most often is treating build-to-rent as simply horizontal multifamily. It is not. The physical layout may resemble single-family homes, but the operational philosophy has to be entirely different.

When evaluating package management systems, UL certified automated lockers should be at the top of your checklist.
In today’s regulatory environment, safety certifications are not optional. They protect residents, reduce liability for owners, streamline approvals for developers, and ensure long-term performance for operators. Understanding which automated locker safety certifications matter and why can help you make a more informed investment decision.

Resident expectations are rising and so are concerns about security. In today’s multifamily environment, package delivery has become one of the most overlooked safety vulnerabilities on a property.
Strong package management solutions for resident safety are no longer optional amenities. They are operational safeguards that protect residents, preserve trust, and strengthen retention.
The question is no longer if packages create risk, but how to prevent that risk from escalating.

Last month’s NMHC Annual Meeting felt different. Not louder or flashier, but steadier.
After several years of volatility (pandemic disruption, supply chain challenges, labor shifts, tariff uncertainty, and economic pressure) the tone this year was grounded. More thoughtful and strategic.
If we had to summarize this NMHC Annual Meeting recap in one word, it would be:
Hopeful.
But it wasn’t blind optimism. It was confidence built on experience. Here’s what stood out most and what it means for multifamily owners and operators heading into 2026.

The short answer is yes. Weather-resistant package lockers are specifically designed for properties without indoor space.
For multifamily communities with garden-style layouts, exterior corridors, or limited interior square footage, outdoor locker systems provide a secure and durable package management solution.
The key is choosing lockers engineered for long-term exterior exposure and not simply placing an indoor system outside.

An automated mailroom is a technology-enabled mail and package management system that automates how deliveries are received, stored, and retrieved in an office building. Instead of manually logging packages or relying on staff to manage pickups, an automated mailroom uses software, lockers, and automated notifications to streamline the entire process.
For workplace and office managers, it’s a practical solution to reduce administrative burden, improve delivery security, and increase operational efficiency.

Modern food pantries are being asked to do more with less. They need to serve more people, offer greater flexibility, and operate with fewer staff and volunteers. As organizations look for ways to expand access without increasing overhead, many are wondering: Is there a better way to distribute food?
This Q&A explores the kinds of questions partners are already asking, and how automated locker solutions are helping provide answers.

Luxer One package lockers work with Yardi, Entrata, and all major property management systems (PMS) used in multifamily housing. Luxer One integrates directly with the platforms property managers already rely on, allowing package operations to align seamlessly with resident and unit data.
Discover practical resources that help you research and understand how others add value with Luxer One.