The Luxer One Blog

What’s the Difference Between Electronic and Automated Lockers?

February 26, 2026

If you’re researching package management solutions, you’ve likely come across both electronic lockers and automated lockers. While the terms are sometimes used interchangeably, they are not the same.
The main difference between electronic and automated lockers is connectivity and system intelligence.
Electronic lockers use digital access methods instead of traditional keys. automated lockers go further by using cloud-based software, real-time tracking, integrations, and advanced management tools to automate and optimize the entire package workflow.
For multifamily property managers and owners, that distinction matters more than ever.

Onsite vs Offsite Package Management: What Multifamily Leaders Need to Know

February 26, 2026

Package volume has fundamentally reshaped multifamily operations. What used to be a convenience has become a daily operational responsibility, a resident satisfaction driver, and in some cases, a liability risk.
As properties evaluate solutions, many are weighing onsite vs offsite package management models. Both promise convenience. Both aim to reduce staff burden. But the operational realities and resident experience can look very different.
Below we discuss what you should consider before deciding.

The Rise of Build-to-Rent: What It Means for Proptech and the Future of Amenities

February 24, 2026

Build-to-rent is no longer a niche concept. It is quickly becoming one of the most important shifts in the multifamily industry.
This is not a temporary response to interest rates or a passing housing cycle. We are watching the formation of a distinct asset class. And like any new asset class, it comes with a new operating model, new resident expectations, and new requirements for technology.
The mistake I see most often is treating build-to-rent as simply horizontal multifamily. It is not. The physical layout may resemble single-family homes, but the operational philosophy has to be entirely different.

UL Certified Automated Lockers: Why Safety Certifications Matter More Than Ever

February 19, 2026

When evaluating package management systems, UL certified automated lockers should be at the top of your checklist.
In today’s regulatory environment, safety certifications are not optional. They protect residents, reduce liability for owners, streamline approvals for developers, and ensure long-term performance for operators. Understanding which automated locker safety certifications matter and why can help you make a more informed investment decision.

How Package Management Improves Resident Safety in Apartment Communities

February 19, 2026

Resident expectations are rising and so are concerns about security. In today’s multifamily environment, package delivery has become one of the most overlooked safety vulnerabilities on a property.
Strong package management solutions for resident safety are no longer optional amenities. They are operational safeguards that protect residents, preserve trust, and strengthen retention.
The question is no longer if packages create risk, but how to prevent that risk from escalating.

NMHC Annual Meeting Recap: Stability, Smarter Strategy, and What Comes Next

February 19, 2026

Last month’s NMHC Annual Meeting felt different. Not louder or flashier, but steadier.
After several years of volatility (pandemic disruption, supply chain challenges, labor shifts, tariff uncertainty, and economic pressure) the tone this year was grounded. More thoughtful and strategic.
If we had to summarize this NMHC Annual Meeting recap in one word, it would be:
Hopeful.
But it wasn’t blind optimism. It was confidence built on experience. Here’s what stood out most and what it means for multifamily owners and operators heading into 2026.

Are There Weather-Resistant Package Lockers for Properties With No Indoor Space?

February 13, 2026

The short answer is yes. Weather-resistant package lockers are specifically designed for properties without indoor space.
For multifamily communities with garden-style layouts, exterior corridors, or limited interior square footage, outdoor locker systems provide a secure and durable package management solution.
The key is choosing lockers engineered for long-term exterior exposure and not simply placing an indoor system outside.

How to Set Up an Automated Mailroom (And What It Means for Your Office)

February 13, 2026

An automated mailroom is a technology-enabled mail and package management system that automates how deliveries are received, stored, and retrieved in an office building. Instead of manually logging packages or relying on staff to manage pickups, an automated mailroom uses software, lockers, and automated notifications to streamline the entire process.
For workplace and office managers, it’s a practical solution to reduce administrative burden, improve delivery security, and increase operational efficiency.

How can smart lockers transform food pantry access

How Can Automated Lockers Transform Food Pantry Access?

February 10, 2026

Modern food pantries are being asked to do more with less. They need to serve more people, offer greater flexibility, and operate with fewer staff and volunteers. As organizations look for ways to expand access without increasing overhead, many are wondering: Is there a better way to distribute food?
This Q&A explores the kinds of questions partners are already asking, and how automated locker solutions are helping provide answers.

Which Package Lockers Work With Yardi or Entrata?

February 6, 2026

Luxer One package lockers work with Yardi, Entrata, and all major property management systems (PMS) used in multifamily housing. Luxer One integrates directly with the platforms property managers already rely on, allowing package operations to align seamlessly with resident and unit data.

Top 5 Challenges Property Managers Will Face in 2026

October 24, 2025

The multifamily housing industry is entering 2026 with a mix of optimism and caution. New supply pipelines, shifting resident expectations, and tightening budgets are reshaping how property managers operate. While many of these trends have been building for years, 2026 will be the year they converge, putting more pressure on efficiency, service quality, and decision-making at every level.
To stay ahead, regional and property managers will need to plan strategically, invest in automation, and strengthen partnerships that can withstand the next wave of industry change.

Holiday BOPIS Case Study Breakdown: How Smart Lockers Streamline Seasonal Fulfillment

October 23, 2025

The holiday season has become retail’s ultimate stress test and Buy Online, Pick Up In Store (BOPIS) operations are often the first to feel the pressure. With peak order volumes up to 40% higher than average, many retailers struggle to balance customer expectations with limited staff and store space.
Luxer One’s new case study, How Smart Lockers Transformed Holiday BOPIS for a National Retailer, offers an inside look at how one major brand overcame those challenges using automated smart locker technology. The results? Faster pickup times, reduced labor strain, and higher customer satisfaction across hundreds of stores nationwide.

Why is Last-Mile Delivery Such a Challenge for Property Managers?

October 22, 2025

“Last-mile delivery” refers to the final step where a shipment moves from a transportation hub or carrier vehicle to its destination. For property managers in multifamily communities, this step has become one of the most difficult parts of daily operations. Rising package volumes, limited staff capacity, and growing resident expectations have turned last-mile logistics into a constant balancing act between efficiency and service.
In this guide we’ll explain the most common last-mile delivery challenges for property managers, explore how they affect community operations, and highlight practical ways to solve them.

What Are Parcel Lockers and How Do They Work for Multifamily Communities

October 22, 2025

With online shopping now the norm, apartment communities are seeing more package deliveries than ever before. According to the National Multifamily Housing Council, the average community receives 250–400 packages per week. This number can easily double during the holidays. For property teams, that means more time spent managing deliveries, handling resident complaints, and troubleshooting lost or stolen packages.

That’s where parcel lockers come in. These secure, automated systems have become one of the most effective ways to manage the growing volume of deliveries, while keeping residents happy and operations efficient. They combine security, convenience, and technology to simplify the entire delivery process from carrier drop-off to resident pickup.

Porch Pirates: How to Handle Package Theft During the Holidays

October 20, 2025

The holiday season means a surge in online orders, and unfortunately, a corresponding uptick in package theft. In 2024, as many as 58 million packages were stolen nationwide, resulting in an estimated $12 billion to $16 billion in losses.

Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.

Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.

The State of the Canadian Multifamily Market: Key Takeaways from CAIC

October 16, 2025

The Canadian multifamily market is undergoing a profound shift. At this year’s Canadian Apartment Investment Conference (CAIC), experts described an industry that’s both challenged by cost pressures and invigorated by innovation. Developers, investors, and property managers alike are confronting the realities of high construction costs, shifting immigration policies, and evolving renter expectations—while also seizing opportunities in emerging markets and new operational models.

Benjamin Tal, Managing Director and Deputy Chief Economist of CIBC Capital Markets Inc., kicked off the conference highlighting upcoming challenges in the Canadian market, but emphasized a bright future to come. Below, we break down the key takeaways from the latest Canadian Apartment Investment Report, what they mean for Canada’s multifamily sector in 2025 and beyond, and how Tal’s hopeful outlook is realistic.

The Ultimate Holiday Survival Guide: 7 Helpful Tips to Stay Ahead of the Chaos

The Ultimate Holiday Survival Guide for Multifamily

October 14, 2025

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Turning Package Management into a New Revenue Stream for Multifamily Communities

October 9, 2025

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

How to Unlock Government Funding for Food Pantries

October 6, 2025

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

September 22, 2025

Every year, the International Facility Management Association (IFMA) hosts World Workplace, bringing together leaders, innovators, and solution providers shaping the future of our built environments. This year’s event highlighted the pressing challenges and opportunities facing facility professionals across industries. From hybrid operations to sustainability and artificial intelligence, the 2025 IFMA World Workplace Recap underscores how facility leaders are rethinking spaces, systems, and strategies to prepare for what’s next.

LUXER ONE BLOG

What’s the Difference Between Electronic and Automated Lockers?

Onsite vs Offsite Package Management: What Multifamily Leaders Need to Know

The Rise of Build-to-Rent: What It Means for Proptech and the Future of Amenities

UL Certified Automated Lockers: Why Safety Certifications Matter More Than Ever

How Package Management Improves Resident Safety in Apartment Communities

NMHC Annual Meeting Recap: Stability, Smarter Strategy, and What Comes Next

Are There Weather-Resistant Package Lockers for Properties With No Indoor Space?

How to Set Up an Automated Mailroom (And What It Means for Your Office)

How Can Automated Lockers Transform Food Pantry Access?

Which Package Lockers Work With Yardi or Entrata?

Top 5 Challenges Property Managers Will Face in 2026

Holiday BOPIS Case Study Breakdown: How Smart Lockers Streamline Seasonal Fulfillment

Why is Last-Mile Delivery Such a Challenge for Property Managers?

What Are Parcel Lockers and How Do They Work for Multifamily Communities

Porch Pirates: How to Handle Package Theft During the Holidays

The State of the Canadian Multifamily Market: Key Takeaways from CAIC

The Ultimate Holiday Survival Guide for Multifamily

Turning Package Management into a New Revenue Stream for Multifamily Communities

How to Unlock Government Funding for Food Pantries

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

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