LUXER ONE BLOG

How Outdoor Smart Lockers Keep Deliveries Safe & Secure for Your Community

As spring blossoms, the familiar adage “April showers bring May flowers” reminds us of the season’s unpredictable weather. For multifamily communities, this means increased challenges in protecting residents’ packages from both the elements and opportunistic thieves.

Weather Causes a Growing Concern for Package Safety

In April 2024, vast regions of the U.S. experienced above-average precipitation, with Indiana and Pennsylvania recording their fifth-wettest Aprils on record. Such conditions not only disrupt daily life but also pose risks to unattended packages, leading to potential water damage and delivery delays.

In fact, 2024 witnessed a surge in severe weather events, with 27 separate billion-dollar disasters, including tornadoes and storms, causing widespread damage. These events underscore the importance of safeguarding your community and offering solutions to protect your residents’ belongings, including deliveries!

The Escalating Issue of Package Theft

Weather is not the only ongoing threat to package protection. In 2024, approximately 91.9 million packages were stolen across the U.S., resulting in losses totaling nearly $16 billion. New York City topped the list with over 9 million packages stolen while cities like Charlotte, Atlanta, Dallas, and Boston all reported between about 1.2 million incidents. Porch pirates are not just an issue for big cities and theft only continues to increase.

Traditional deterrents, such as security cameras, often fall short, especially when packages are left exposed on doorsteps or in poorly protected areas. This reality emphasizes the need for more secure delivery solutions.

Secured Deliveries with Outdoor Smart Lockers

With a mountain of uncertainties all around us, it’s more important than ever to offer your residents services and amenities that give them peace of mind. Protecting their prized packages allows your community members to worry less about getting their items on time and in good condition. Outdoor smart lockers are your ideal solution!

Implementing outdoor smart lockers like Luxer One’s allows you to offer a top-desired amenity that you and your residents can trust. Luxer One’s outdoor smart lockers are engineered to address these challenges head-on:

Weather-Resistant Design: Constructed with durable materials, these lockers shield packages from rain, snow, and extreme temperatures, ensuring contents remain intact.
Enhanced Security: With secure access codes and tamper-proof steel, residents can retrieve their packages confidently, knowing they’re protected from theft.
Seamless Integration: Designed for multifamily properties, these lockers can be installed where you need them, offering convenience without compromising aesthetics.

Embrace a Safer Package Management Solution

Ensure that weather and porch pirates don’t compromise the safety of residents’ deliveries. By integrating Luxer One’s outdoor lockers, multifamily communities can offer residents peace of mind, knowing their packages are protected from both the elements and theft.

Elevate your property’s delivery experience. Contact Luxer One today to learn more about our outdoor locker solutions.

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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Refrigerated Package Lockers & Their Benefit to Apartments

As grocery delivery, meal kits, and prescription drop-offs become part of everyday apartment living, package management is no longer just about boxes. Property teams are now responsible for time-sensitive, perishable deliveries that cannot sit in an office or hallway for hours.
That’s where refrigerated package lockers come in. Designed specifically to protect temperature-controlled items while maintaining secure access, refrigerated lockers help apartment communities reduce liability, streamline operations, and deliver a better resident experience. All while taking work off the onsite teams plates.
Below, we break down how refrigerated lockers work, why they matter, and how they fit into a modern package management strategy.

The Most Secure Way To Manage Package Delivery For Apartments

Package theft remains one of the most common and frustrating issues in multifamily communities. As online ordering continues to rise, property teams are under increasing pressure to protect resident deliveries while maintaining efficient operations.
So what is the most secure way to manage package delivery for apartments today?
While no system can eliminate theft entirely, automated package delivery solutions, specifically smart lockers and secure package rooms, offer the strongest combination of access control, visibility, and accountability available to apartment communities. When implemented correctly, these systems significantly reduce risk compared to unmanaged alternatives like office lobbies or doorstep delivery.
Below, we break down how these systems work, why they are more secure, and what properties should consider when evaluating package security.

The Benefits of AI-Powered Chat Bots for Customer Support

It’s no secret that customer support is a core part of the resident experience and a critical factor in how property teams manage their day-to-day workload. Residents expect fast answers. Property managers need reliable tools. And operators want partners who can support both without adding friction.
AI-powered chat bots are emerging as a practical and trustworthy first line of customer support. Not as a replacement for people, but as a way to ensure humans are available where they matter most.
From a proptech perspective, the conversation around AI has matured. The question is no longer whether AI belongs in customer support, but how it can be used responsibly, transparently, and effectively in multifamily environments.

How to Prepare Your Smart Lockers for the Cold Weather

Cold weather brings more than just resident complaints about icy sidewalks. Freezing temperatures, snow buildup, and moisture intrusion can quietly impact outdoor smart locker systems if they are not properly prepared. For property managers and on-site teams, winter readiness is less about emergency fixes and more about preventative care that keeps package operations running smoothly all season long.
Whether your lockers are fully outdoors or semi-exposed, taking a few proactive steps before temperatures drop can help protect hardware, reduce service disruptions, and extend the life of your system. Here is your practical guide to preparing smart lockers for cold weather.

The Future of PropTech in Multifamily: What Operators Need to Know Heading Into 2026

If there’s one word I’d use to describe the current state of proptech in multifamily, it’s this: cautious.
We are surrounded by technology. New platforms, new tools, new promises. And yet, adoption across the industry is still slower than many people expected. That doesn’t mean operators aren’t interested. It means they’re being thoughtful. They’re asking the right questions. And frankly, they’re navigating a lot of noise.
As we look toward 2026, I believe the future of proptech in multifamily will be defined less by flashy new tools and more by clarity, consolidation, infrastructure, and long-term flexibility. This is not about chasing trends. It’s about building a foundation that allows properties to adapt, scale, and deliver real value to both staff and residents.

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