LUXER ONE BLOG

Unlocking Opportunities for Property Managers: Converting ‘Zombie’ Offices into Thriving Apartments

Unlocking Opportunities for Property Managers: Converting 'Zombie' Offices into Thriving Apartments

In recent years, building managers have been confronted with a shifting landscape in the real estate industry. The surge in remote work, fluctuating interest rates, and the growing emphasis on environmental sustainability have posed unique challenges to office buildings.

However, these challenges have also presented building managers with an exciting prospect – the conversion of abandoned office spaces into eco-friendly apartment complexes. This innovative approach has the potential to breathe new life into stagnant properties, offer housing solutions, and unlock lucrative opportunities for property management professionals.

Managing the Transformation of ‘Zombie’ Offices

Building managers understand the unique set of challenges that ‘zombie’ office buildings present. These are unrentable office spaces languishing in the midst of a remote and hybrid work boom. However, a recent working paper by Arpit Gupta, Candy Martinez, and Stijn Van Nieuwerburgh has revealed that more than 2,000 office buildings in American downtowns can be converted into eco-friendly apartments.

This transformation has the potential to yield up to 400,000 new apartment units, offering a fresh start for properties that were previously burdened by vacancy and financial challenges.

Converting Zombie Offices into Apartment Communities

Addressing Contemporary Challenges

The conversion of ‘zombie’ offices into apartments provides property managers with an opportunity to address the three primary issues currently facing office buildings.

First, the rise of remote work has led to many businesses reconsidering their office leases, resulting in high vacancy rates. Building managers have experienced the consequences of these vacancies firsthand.

Second, the current environment of elevated interest rates has made it challenging for owners to meet their mortgage payments. Converting these spaces into apartments can offer a more stable source of rental income.

Finally, the necessity to adhere to stricter environmental regulations has mandated costly energy efficiency renovations for existing office buildings. By repurposing these properties, building managers can contribute to a greener, more sustainable future.

 

A Solution to the Housing Crisis

Building managers are well aware of the ongoing housing crisis in the United States. The demand for housing continues to rise, and converting office buildings into apartments provides a practical solution.

The study found that the Greater New York City region, as well as the San Francisco and Los Angeles metropolitan areas, are particularly suitable for such conversions. These regions also happen to have some of the highest housing costs in the country, making this transformation even more economically appealing.

Housing Crisis

 

Environmental Benefits

In an era of growing environmental consciousness, building managers can seize the opportunity to contribute to a greener future. Buildings account for nearly 30% of the United States’ total greenhouse gas emissions. The study has revealed that a significant portion of large office buildings in New York City exceed the allowable greenhouse gas emissions under the country’s 2030 targets.

During the conversion process, building managers can collaborate with developers to retrofit these buildings to meet the latest energy efficiency standards, aligning with sustainability goals.

 

Incentives for Property Managers

Building managers will be pleased to know that there are incentives for eco-friendly conversions. The Inflation Reduction Act offers billions of dollars in tax credits aimed at encouraging green technology and building.

Converting office buildings into apartments could make property managers eligible for over $10 billion in grants. This cost-effective approach of retrofitting existing buildings rather than constructing new ones aligns with responsible property management practices.

 

Navigating Challenges and Maximizing Potential

Building managers will face unique challenges during this conversion process. Regulations in some areas, such as New York City, mandate specific requirements for apartment spaces, including windows in bedrooms. This can lead to design challenges, but resourceful property managers can transform these limitations into opportunities by creating innovative common spaces within the building.

The conversion of ‘zombie’ offices into thriving apartment complexes presents an exciting opportunity for building managers. It allows us to address contemporary challenges, contribute to a sustainable future, and participate in solving the US housing crisis. While it comes with its share of challenges, it showcases the adaptability, creativity, and resourcefulness that managers bring to the real estate industry, making it a win-win for both building managers and the communities they serve.

 

Elevate Conversions with Smart Package Management Solutions

As building managers unlock the potential of converting ‘zombie’ offices into modern apartment complexes, attention to resident needs and convenience becomes paramount. One often-overlooked challenge in multifamily properties is efficient package management.

With the rise of e-commerce, residents expect seamless, secure, and reliable delivery solutions. By retrofitting these newly converted spaces with Luxer One’s smart package lockers and package rooms, building managers can transform their properties into truly modern, resident-friendly communities.

Luxer One Package Locker Solutions for Multifamily Communities

Luxer One’s solutions ensure that packages are securely delivered, retrieved, and managed without burdening property staff. Their innovative technology not only enhances resident satisfaction but also aligns with sustainability goals by reducing the carbon footprint of missed deliveries and package theft. Integrating Luxer One into your retrofitted apartments demonstrates forward-thinking property management that caters to modern living standards, making your renovated space not just livable, but exceptional.

 

Incorporating Luxer One’s smart solutions is the finishing touch that takes these conversions to the next level — maximizing operational efficiency, elevating the resident experience, and future-proofing your investment. Connect with us below to get started!

  • Christina Draper

    Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

    See Posts

RECENT POSTS

woman shopping in person pickup

Has Delivery Replaced Pickup? What the Data Says About Retail’s Next Chapter

Retailers face more choices than ever when it comes to fulfillment: ship-to-home, same-day delivery, third-party courier pick-ups, and in-store or curbside pickup (BOPIS – Buy Online, Pickup In-Store). Is the traditional in-person pickup model fading away in favor of delivery and third‐party logistics? Data suggests that in-store/curbside pickup remains not only relevant but increasingly important, in a transformed, omnichannel context.

Read More »
Best Practices For Package Locker Setup In Apartments

Best Practices For Package Locker Setup In Apartments

Package lockers have become an essential amenity in modern apartment communities. With daily delivery volumes rising and residents expecting secure self-service pickup, a well planned locker setup can make a major difference in resident satisfaction and staff efficiency. Below are the top questions property managers ask when planning a successful package locker deployment, along with practical best practices.

Read More »
The Future of Real Estate Technology: What Multifamily Leaders Should Prepare For Now

The Future of Real Estate Technology: What Multifamily Leaders Should Prepare For Now

Real estate tech is advancing faster than ever, and multifamily operators are feeling the shift across every corner of their portfolios. AI adoption is accelerating, centralized operations are becoming the standard, and residents expect more connected, digital-first experiences in their homes. Following recent industry conversations, including trends highlighted at OPTECH 2025, the future of real estate technology is taking shape around efficiency, data intelligence, automation, and resident expectations.
For multifamily leadership teams, understanding where the industry is heading is only half the challenge. The real task is identifying the practical steps to stay competitive today while preparing for what is next.
Below is a look at what is driving the future of real estate technology, supported by the latest industry data, along with actionable insights you can use to future-ready your operations.

Read More »
The Impact of Online Shopping on Multifamily and Why Package Management Matters More Than Ever

The Impact of Online Shopping on Multifamily and Why Package Management Matters More Than Ever

Online shopping continues to grow at a rapid pace, and multifamily communities are feeling the effects more than almost any other sector. In early 2025, U.S. e-commerce sales were up 5.3% year-over-year, reaching 15.5% of all retail spending, according to the U.S. Census Bureau. At the same time, global online shopping participation surpassed 2.7 billion digital buyers, reflecting a long-term shift toward online purchasing.
For multifamily operators, regional managers, and asset managers, this trend creates a daily operational reality: higher-than-ever delivery volume, greater pressure on staff, and the constant challenge of managing package piles at apartments. This blog breaks down how the surge in online shopping is reshaping multifamily communities and what forward-thinking properties are doing to keep up.

Read More »
How To Cut the Carbon Footprint From Package Deliveries in Your Community

How To Cut the Carbon Footprint From Package Deliveries in Your Community

As resident expectations rise and delivery volumes continue to grow, multifamily communities are looking for practical ways to cut the carbon footprint tied to daily package traffic. While sustainability efforts often focus on building operations or energy upgrades, last-mile delivery is an overlooked area where properties can make meaningful impact.
This guide answers common questions about where emissions come from, how operations contribute, and how modern tools including the sustainability of smart lockers can help communities reduce waste, streamline processes, and support broader ESG goals.

Read More »

TOPICS

Share: