LUXER ONE BLOG

UPS Store to Recoup Investment in Smart Lockers

Tennessee University partnership with UPS Store is promising evidence that students are amendable to paying monthly fees for package-delivery to safe and secure on-site smart lockers.

Belmont University and UPS Will Recoup Investment in Less Than Three Years with Luxer One Lockers

With more than 10 billion packages delivered in the U.S. annually by the top package carriers, smart package lockers have become one of the fastest-growing amenities among universities and other schools with on-campus housing. Already fully integrated into non-academic residential settings, the density of student dormitories makes multi-unit smart lockers an essential service. They eliminate extra labor, theft, and are completely contactless, benefiting student and staff health.

PROBLEM – How to Pay for a Smart Locker System

The universities and small businesses that support student package pickups are having trouble justifying the initial investment required for a locker solution. “We’ve had our eye on smart lockers for a long time,” says UPS Store Franchisee, Jim Thien. “It’s the finances that held us back. As a small business owner of a UPS Store Franchise, I simply couldn’t find the upfront investment to make it work.”

SOLUTION – Student Subscription Model

In partnership with California-based Luxer One, a pioneer in package locker systems for residential communities, the UPS Store Franchisee located at Belmont University turned to a subscription model to offset the cost in which students are charged a nominal monthly fee to receive their packages in a secured locker.

Students pick up their packages through Luxer One’s mobile app and the locker door containing their package opens – no more waiting in long lines. Luxer One’s lockers accommodate packages of all sizes and from all carriers and retailers. Thien commented, “Now my staff can get back to helping students with shipping and printing needs and students can pick up their packages on their own time, it saves us hours of interruption each day so we can drive revenue.”

“We were shocked by the number of students who signed up for the service,” adds Thien; “and this was before COVID-19. We will have the lockers fully paid off in less than three years and are already discussing plans to use our Luxer lockers to help limit human contact within a variety of other university environments.”

To learn about Luxer One’s affordable payment plans for small businesses.

How Do I Find the Best Package Management Solution for My Community?

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Are Smart Lockers Right for Your Campus?

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

Luxer Liaison: A White-Glove Concierge Package Service

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

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