As resident expectations rise and delivery volumes continue to grow, multifamily communities are looking for practical ways to cut the carbon footprint tied to daily package traffic. While sustainability efforts often focus on building operations or energy upgrades, last-mile delivery is an overlooked area where properties can make meaningful impact.
This guide answers common questions about where emissions come from, how operations contribute, and how modern tools including the sustainability of smart lockers can help communities reduce waste, streamline processes, and support broader ESG goals.
Why do package deliveries create such a large carbon footprint?
Last-mile delivery is one of the most carbon-intensive steps in the supply chain. Recent studies from 2024 show that last-mile routes can account for up to 50 percent of total delivery emissions, largely due to repeated stops, idling, failed deliveries, and carrier inefficiencies.
In multifamily communities, this impact increases when packages pile up, carriers make multiple attempts, or staff manually handle deliveries. Even small inefficiencies scale quickly when a property sees dozens or hundreds of packages per day.
How can communities reduce unnecessary delivery trips?
Streamlining how packages arrive and are processed is one of the most effective ways for properties to reduce emissions. Simple operational shifts, like clear delivery routing and consistent access instructions, help carriers avoid repeat stops and wasted trips.
For example, communities that follow best practices from these carrier compliance tips often see smoother traffic flow, fewer failed deliveries, and less time idling on-site. That alone helps reduce fuel use and congestion around the building.
What role do smart lockers play in sustainability efforts?
A centralized system like smart lockers significantly reduces the amount of time carriers spend on-site. Instead of dropping off packages across multiple buildings, floors, or offices, carriers can deliver everything in one stop. This reduces:
- Idling time
- Repeated trips
- Elevator or hallway traffic
- Unnecessary interactions with staff
Many properties report improved delivery efficiency almost immediately after installation, helping cut down on emissions associated with disorganized or repeated deliveries.
Lockers also support consistent package pickup. Residents no longer rely on staff schedules or leave packages unattended. They retrieve items on their own time, which helps reduce crowding, staff involvement, and unnecessary energy use inside the community’s package storage areas.
How does multi-package delivery help cut the carbon footprint even further?
Multi-package delivery is a growing best practice in package management because it allows carriers to place multiple items for the same resident into a single compartment. This creates a faster, streamlined workflow that reduces the time carriers spend searching for individual lockers and limits the number of compartments opened during each route.
When scaled across an entire community, multi-package delivery reduces idling, shortens time on-site, and helps lower the overall carbon impact of high-volume delivery days. It also supports more efficient locker usage, which can minimize unnecessary expansions and help communities maintain a smaller physical footprint.
Luxer One was the first in the industry to introduce this revolutionary feature. It remains one of the most effective ways to increase efficiency and support more sustainable delivery operations.
Can smart lockers support broader ESG or sustainability goals?
Yes. Smart package systems offer quantifiable benefits that align with common ESG metrics:
- Reduced emissions from fewer repeated deliveries
- Lower operational energy usage when rooms and storage areas operate more efficiently
- Less material waste from lost packages, misplaced items, or re-delivery packaging
- Improved data visibility that supports reporting and compliance goals
For multifamily teams working toward carbon-reduction targets, the sustainability of smart lockers provides a straightforward upgrade that improves operations and environmental performance simultaneously.
Automated smart lockers are just one of the multifamily solutions for sustainability. Find the best package solution for your community with this guide to multifamily package management.
What practical steps can properties take to start cutting emissions now?
Even before installing smart package technology, properties can reduce delivery emissions by:
- Establishing clear signage and routing to reduce confusion
- Ensuring carriers have consistent access instructions
- Offering designated drop-off areas to limit unnecessary circulation
- Encouraging residents to pick up packages promptly to avoid crowding and re-delivery attempts
These steps create a smoother environment for carriers and help reduce the extra fuel and time associated with inefficient deliveries.
How can communities make the biggest impact with package sustainability?
The most effective long-term strategy is to modernize the delivery workflow itself. Smart lockers centralize the process, improve carrier efficiency, and reduce chaotic package handling. Adding features like multi-package delivery creates even greater carbon savings.
Communities looking to cut the carbon footprint in a meaningful, measurable way can start by evaluating their current package process. Tools like Luxer One’s combined locker and room ecosystems provide the streamlined, sustainable infrastructure that modern multifamily properties need.
To explore options or request guidance tailored to your community, contact Luxer One today.
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Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.
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