The Luxer One Blog

Top 5 Challenges Property Managers Will Face in 2026

October 24, 2025

The multifamily housing industry is entering 2026 with a mix of optimism and caution. New supply pipelines, shifting resident expectations, and tightening budgets are reshaping how property managers operate. While many of these trends have been building for years, 2026 will be the year they converge, putting more pressure on efficiency, service quality, and decision-making at every level.
To stay ahead, regional and property managers will need to plan strategically, invest in automation, and strengthen partnerships that can withstand the next wave of industry change.

Holiday BOPIS Case Study Breakdown: How Smart Lockers Streamline Seasonal Fulfillment

October 23, 2025

The holiday season has become retail’s ultimate stress test and Buy Online, Pick Up In Store (BOPIS) operations are often the first to feel the pressure. With peak order volumes up to 40% higher than average, many retailers struggle to balance customer expectations with limited staff and store space.
Luxer One’s new case study, How Smart Lockers Transformed Holiday BOPIS for a National Retailer, offers an inside look at how one major brand overcame those challenges using automated smart locker technology. The results? Faster pickup times, reduced labor strain, and higher customer satisfaction across hundreds of stores nationwide.

Why is Last-Mile Delivery Such a Challenge for Property Managers?

October 22, 2025

“Last-mile delivery” refers to the final step where a shipment moves from a transportation hub or carrier vehicle to its destination. For property managers in multifamily communities, this step has become one of the most difficult parts of daily operations. Rising package volumes, limited staff capacity, and growing resident expectations have turned last-mile logistics into a constant balancing act between efficiency and service.
In this guide we’ll explain the most common last-mile delivery challenges for property managers, explore how they affect community operations, and highlight practical ways to solve them.

What Are Parcel Lockers and How Do They Work for Multifamily Communities

October 22, 2025

With online shopping now the norm, apartment communities are seeing more package deliveries than ever before. According to the National Multifamily Housing Council, the average community receives 250–400 packages per week. This number can easily double during the holidays. For property teams, that means more time spent managing deliveries, handling resident complaints, and troubleshooting lost or stolen packages.

That’s where parcel lockers come in. These secure, automated systems have become one of the most effective ways to manage the growing volume of deliveries, while keeping residents happy and operations efficient. They combine security, convenience, and technology to simplify the entire delivery process from carrier drop-off to resident pickup.

Porch Pirates: How to Handle Package Theft During the Holidays

October 20, 2025

The holiday season means a surge in online orders, and unfortunately, a corresponding uptick in package theft. In 2024, as many as 58 million packages were stolen nationwide, resulting in an estimated $12 billion to $16 billion in losses.

Apartment residents are especially vulnerable, experiencing theft at nearly twice the rate of single-family homeowners. For multifamily property managers, the rise in “porch piracy” is more than a seasonal headache: it’s a reputational and operational challenge that can directly affect resident trust and retention.

Below are five strategic, actionable tips designed to help property managers understand how to handle package theft more effectively this holiday season.

The State of the Canadian Multifamily Market: Key Takeaways from CAIC

October 16, 2025

The Canadian multifamily market is undergoing a profound shift. At this year’s Canadian Apartment Investment Conference (CAIC), experts described an industry that’s both challenged by cost pressures and invigorated by innovation. Developers, investors, and property managers alike are confronting the realities of high construction costs, shifting immigration policies, and evolving renter expectations—while also seizing opportunities in emerging markets and new operational models.

Benjamin Tal, Managing Director and Deputy Chief Economist of CIBC Capital Markets Inc., kicked off the conference highlighting upcoming challenges in the Canadian market, but emphasized a bright future to come. Below, we break down the key takeaways from the latest Canadian Apartment Investment Report, what they mean for Canada’s multifamily sector in 2025 and beyond, and how Tal’s hopeful outlook is realistic.

The Ultimate Holiday Survival Guide: 7 Helpful Tips to Stay Ahead of the Chaos

The Ultimate Holiday Survival Guide for Multifamily

October 14, 2025

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Turning Package Management into a New Revenue Stream for Multifamily Communities

October 9, 2025

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

How to Unlock Government Funding for Food Pantries

October 6, 2025

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

September 22, 2025

Every year, the International Facility Management Association (IFMA) hosts World Workplace, bringing together leaders, innovators, and solution providers shaping the future of our built environments. This year’s event highlighted the pressing challenges and opportunities facing facility professionals across industries. From hybrid operations to sustainability and artificial intelligence, the 2025 IFMA World Workplace Recap underscores how facility leaders are rethinking spaces, systems, and strategies to prepare for what’s next.

Stop Hoping Packages Show Up: Why Control Matters More Than Convenience

April 7, 2026

For years, multifamily communities have been told that convenience is the answer to growing delivery volume. Add another step. Introduce another service. Reroute the problem somewhere else.
But what happens when convenience creates more complexity?
What you’re left with is something many property teams know all too well: package chaos.
And the reality is simple. You don’t solve logistics by adding more logistics.

Are Electronic Drop Boxes Secure for Government Offices?

March 26, 2026

Electronic drop boxes have long been used by agencies to collect documents, payments, and sensitive materials after hours. But as security expectations evolve, many administrators are asking a critical question: are electronic drop boxes secure for government offices today?

Partner Spotlight: Craig Meddin, Postal Solutions

March 25, 2026

At Luxer One, our VAR (Value Added Reseller) partners are a big part of what makes our solutions work in the real world. Our Partner Spotlights highlight the people solving real operational challenges every day.

This month, we’re featuring Craig Meddin, Founder and CEO of Postal Solutions. With more than 25 years in the industry, Craig has built a business centered on helping properties simplify mail and package management, not just with technology, but with the right systems behind it.

Spring Cleaning: How to Audit Package Lockers for More Efficient Deliveries

March 20, 2026

Package volume isn’t slowing down. It’s accelerating.
In 2025, nearly 24 billion packages were delivered in the U.S., averaging more than 90 million deliveries every weekday. For multifamily communities, that translates to one reality: more deliveries, more pressure, and more opportunities for breakdowns in your package system.
That’s why understanding how to audit package lockers is no longer optional. It is essential to maintaining efficient deliveries, satisfied residents, and controlled operational costs.

Supply chain on the edge josh middlebrooks

Supply Chain on the Edge: The Final 100 Feet of Logistics

March 17, 2026

What happens after the carrier arrives? Luxer One President Josh Middlebrooks recently joined Rodney Apple and Mike Ogle on the Supply Chain Careers Podcast, thanks to Supply Chain Management (SCM). The outcome was a discussion of an emerging challenge in modern logistics: the final 100 feet of delivery.

university package report 2025 data luxer one

University Package Volume Report: 2025 Academic Year

March 9, 2026

As universities modernize campus operations, smart lockers are increasingly part of the conversation. But while the hardware often gets the spotlight, experienced decision makers know the real long term value lies in integration. That’s why institutions evaluating smart locker solutions should focus just as heavily on integration capabilities as on physical design.
So what should universities actually look for when evaluating smart locker system integrations? In this blog, we’re answering the key questions universities should ask, and how Luxer One supports those requirements.

Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

March 9, 2026

When people ask me about multifamily tech stack optimization, they usually expect me to recommend a tool. Which platform is best? What AI solutions should we pilot? Are we missing any features?
But the real challenge in multifamily today is not choosing the right technology. It is executing on it. In my experience, multifamily does not have a knowledge problem. We have an execution problem. In the blog below we’ll navigate tech stack optimization and executing solutions well across your portfolio.

What’s Included in a Package Locker System?

March 6, 2026

Package lockers have become one of the most effective ways for multifamily communities to manage growing package volumes while improving resident convenience. But if you’re evaluating solutions, one of the first questions you may ask is: what’s actually included in a package locker system?
Below is a high-level breakdown of the core package locker system features, what property managers should look for when evaluating solutions, and how leading systems like Luxer One are designed to support reliable package management.

What Should Universities Look for in an Automated Locker System Integration?

March 2, 2026

As universities modernize campus operations, automated lockers are increasingly part of the conversation. But while the hardware often gets the spotlight, experienced decision makers know the real long term value lies in integration. That’s why institutions evaluating smart locker solutions should focus just as heavily on integration capabilities as on physical design.
So what should universities actually look for when evaluating automated locker system integrations? In this blog, we’re answering the key questions universities should ask, and how Luxer One supports those requirements.

How to Launch Package Lockers in Your Community

February 27, 2026

Installing a package locker system is a major upgrade for your community. But knowing how to launch package lockers properly is what turns a new system into a retention-driving amenity.
In today’s market, where residents are evaluating renewals earlier and weighing value more carefully, a smooth rollout can reinforce convenience, security, and operational excellence from day one.
If you are preparing to introduce lockers at your property, here are five strategic package locker launch ideas that protect your investment and elevate resident experience.

LUXER ONE BLOG

Top 5 Challenges Property Managers Will Face in 2026

Holiday BOPIS Case Study Breakdown: How Smart Lockers Streamline Seasonal Fulfillment

Why is Last-Mile Delivery Such a Challenge for Property Managers?

What Are Parcel Lockers and How Do They Work for Multifamily Communities

Porch Pirates: How to Handle Package Theft During the Holidays

The State of the Canadian Multifamily Market: Key Takeaways from CAIC

The Ultimate Holiday Survival Guide for Multifamily

Turning Package Management into a New Revenue Stream for Multifamily Communities

How to Unlock Government Funding for Food Pantries

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

Stop Hoping Packages Show Up: Why Control Matters More Than Convenience

Are Electronic Drop Boxes Secure for Government Offices?

Partner Spotlight: Craig Meddin, Postal Solutions

Spring Cleaning: How to Audit Package Lockers for More Efficient Deliveries

Supply Chain on the Edge: The Final 100 Feet of Logistics

University Package Volume Report: 2025 Academic Year

Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

What’s Included in a Package Locker System?

What Should Universities Look for in an Automated Locker System Integration?

How to Launch Package Lockers in Your Community

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