LUXER ONE BLOG

UPS Store to Recoup Investment in Smart Lockers

Tennessee University partnership with UPS Store is promising evidence that students are amendable to paying monthly fees for package-delivery to safe and secure on-site smart lockers.

Belmont University and UPS Will Recoup Investment in Less Than Three Years with Luxer One Lockers

With more than 10 billion packages delivered in the U.S. annually by the top package carriers, smart package lockers have become one of the fastest-growing amenities among universities and other schools with on-campus housing. Already fully integrated into non-academic residential settings, the density of student dormitories makes multi-unit smart lockers an essential service. They eliminate extra labor, theft, and are completely contactless, benefiting student and staff health.

PROBLEM – How to Pay for a Smart Locker System

The universities and small businesses that support student package pickups are having trouble justifying the initial investment required for a locker solution. “We’ve had our eye on smart lockers for a long time,” says UPS Store Franchisee, Jim Thien. “It’s the finances that held us back. As a small business owner of a UPS Store Franchise, I simply couldn’t find the upfront investment to make it work.”

SOLUTION – Student Subscription Model

In partnership with California-based Luxer One, a pioneer in package locker systems for residential communities, the UPS Store Franchisee located at Belmont University turned to a subscription model to offset the cost in which students are charged a nominal monthly fee to receive their packages in a secured locker.

Students pick up their packages through Luxer One’s mobile app and the locker door containing their package opens – no more waiting in long lines. Luxer One’s lockers accommodate packages of all sizes and from all carriers and retailers. Thien commented, “Now my staff can get back to helping students with shipping and printing needs and students can pick up their packages on their own time, it saves us hours of interruption each day so we can drive revenue.”

“We were shocked by the number of students who signed up for the service,” adds Thien; “and this was before COVID-19. We will have the lockers fully paid off in less than three years and are already discussing plans to use our Luxer lockers to help limit human contact within a variety of other university environments.”

To learn about Luxer One’s affordable payment plans for small businesses.

Christina Draper

Christina Draper, Marketing Content Manager at Luxer One, creates storytelling-driven content that connects with property management professionals and highlights innovations in multifamily package management. With a marketing background from UNC Charlotte, she develops cross-channel campaigns that showcase how Luxer One is redefining the resident experience.

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How Good Is Luxer One’s Customer Support? What Property Managers Should Know

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The ROI of Order Pickup Smart Lockers: How Retailers Turn BOPIS Efficiency Into Revenue

Buy Online, Pick Up In Store (BOPIS) has become a core revenue driver for big-box retailers, but it has also introduced new operational pressure. As pickup volumes rise, retailers are navigating tighter labor availability, crowded service desks, and rising customer expectations for speed and convenience. In that environment, understanding the ROI of order pickup smart lockers is no longer a theoretical exercise. It is a practical question tied directly to revenue performance, cost control, and customer satisfaction.
Smart lockers are emerging as one of the most effective ways retailers are improving BOPIS economics at scale. When deployed strategically, they do not just save time. They unlock measurable revenue from smart lockers for retail by improving order completion, throughput, and customer experience.

Smart Locker Solutions for University Campuses: A Smarter Way to Support Students, Staff, and Operations

University campuses are more complex than ever. Between growing student populations, expanded campus footprints, and rising expectations around convenience and accessibility, higher-ed institutions are under increasing pressure to modernize operations without adding staffing strain.
That’s why smart locker solutions for university campuses have evolved from a “nice-to-have” amenity into a campus-wide operational advantage. Today’s smart lockers do far more than manage packages: they support housing, academics, athletics, dining, and administrative services across the entire university ecosystem.

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