The Luxer One Blog

What the 2025 Mid-Year Multifamily Market Report Reveals About Industry Shifts

July 21, 2025

The multifamily industry is experiencing one of its most complex chapters yet. From ongoing tariff impacts to rising resident expectations and vendor uncertainty, regional and asset managers are balancing more than just lease-ups and budgets; they’re managing momentum in a rapidly shifting market. That’s why we compiled vital data from ALN into a 2025 Mid-Year Multifamily Market Report.

Holiday Shopping Season Prep: Why BOPIS Lockers Are the Ultimate Retail Advantage

July 15, 2025

As the summer sun blazes, smart retailers are already implementing strategies for holiday shopping season prep. With consumer behaviors evolving and expectations rising, retailers are looking for innovative ways to bring customers in-store, improve their experience, and ensure efficient operations. In this blog we’ll cover this year’s holiday season trends, emerging issues, and the must-have solutions.

How to Prepare Your Community for Incoming Holiday Package Piles

July 10, 2025

Holiday cheer is coming, but so are the holiday package piles. Every year, November and December bring a spike in online shopping that puts pressure on even the most organized communities.
Without the right systems in place, this seasonal surge can lead to overwhelmed package rooms, rising operational costs, and frustrated residents. If you’re not planning ahead now, the holidays will plan themselves right into your budget and staff bandwidth.

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

July 7, 2025

Luxer One is proud to announce the official launch of Luxer Liaison in Canada, a premium parcel room management service designed to meet the rising demands of multifamily communities. Our first deployment in Toronto, at a Hines-managed property, marks the beginning of a smarter, more secure future for parcel delivery across the country.

How to Solve Carrier Compliance Issues for Multifamily Deliveries

July 1, 2025

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

Beyond the Package Room: The Versatility of Smart Lockers

July 1, 2025

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

How to Choose a Package Management Vendor That Won’t Disappear on You

June 19, 2025

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

Embracing a Hybrid Office This Summer: How To Keep Your Workplace Moving

June 18, 2025

The summer sun draws more people out of the office and into vacation mode. Whether you’re catching a flight for a much-needed getaway, working from a hotel room, or simply taking advantage of summer Fridays, one thing is certain: you still need to keep work moving. Luxer One smart lockers offer a seamless, secure, and contactless way to manage physical item exchanges, even when your team isn’t physically present.

Apartmentalize 2025: Key Takeaways and What’s Ahead for Multifamily

June 16, 2025

Not every package solution is built to go the distance. In multifamily communities, the signs of a failing system show up fast. Overflowing lockers, frustrated staff, and unsupported tech aren’t just annoyances but warning signs that your system is falling behind. Whether you’re managing a struggling site or overseeing an entire portfolio, recognizing these issues early can protect your team, your residents, and your bottom line. Here’s what to watch for.

Luxer One Now Integrates with Grant Street

June 11, 2025

Florida tax collector branches now have access to a powerful new solution. Luxer One smart lockers are officially integrated with Grant Street! Grant Street is a platform that powers tax collection, ePayments, and auctions for government agencies across the state. This integration gives branches a seamless way to manage secure, contactless document exchanges without ever leaving the Grant Street interface.

Stop Hoping Packages Show Up: Why Control Matters More Than Convenience

April 7, 2026

For years, multifamily communities have been told that convenience is the answer to growing delivery volume. Add another step. Introduce another service. Reroute the problem somewhere else.
But what happens when convenience creates more complexity?
What you’re left with is something many property teams know all too well: package chaos.
And the reality is simple. You don’t solve logistics by adding more logistics.

Are Electronic Drop Boxes Secure for Government Offices?

March 26, 2026

Electronic drop boxes have long been used by agencies to collect documents, payments, and sensitive materials after hours. But as security expectations evolve, many administrators are asking a critical question: are electronic drop boxes secure for government offices today?

Partner Spotlight: Craig Meddin, Postal Solutions

March 25, 2026

At Luxer One, our VAR (Value Added Reseller) partners are a big part of what makes our solutions work in the real world. Our Partner Spotlights highlight the people solving real operational challenges every day.

This month, we’re featuring Craig Meddin, Founder and CEO of Postal Solutions. With more than 25 years in the industry, Craig has built a business centered on helping properties simplify mail and package management, not just with technology, but with the right systems behind it.

Spring Cleaning: How to Audit Package Lockers for More Efficient Deliveries

March 20, 2026

Package volume isn’t slowing down. It’s accelerating.
In 2025, nearly 24 billion packages were delivered in the U.S., averaging more than 90 million deliveries every weekday. For multifamily communities, that translates to one reality: more deliveries, more pressure, and more opportunities for breakdowns in your package system.
That’s why understanding how to audit package lockers is no longer optional. It is essential to maintaining efficient deliveries, satisfied residents, and controlled operational costs.

Supply chain on the edge josh middlebrooks

Supply Chain on the Edge: The Final 100 Feet of Logistics

March 17, 2026

What happens after the carrier arrives? Luxer One President Josh Middlebrooks recently joined Rodney Apple and Mike Ogle on the Supply Chain Careers Podcast, thanks to Supply Chain Management (SCM). The outcome was a discussion of an emerging challenge in modern logistics: the final 100 feet of delivery.

university package report 2025 data luxer one

University Package Volume Report: 2025 Academic Year

March 9, 2026

As universities modernize campus operations, smart lockers are increasingly part of the conversation. But while the hardware often gets the spotlight, experienced decision makers know the real long term value lies in integration. That’s why institutions evaluating smart locker solutions should focus just as heavily on integration capabilities as on physical design.
So what should universities actually look for when evaluating smart locker system integrations? In this blog, we’re answering the key questions universities should ask, and how Luxer One supports those requirements.

Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

March 9, 2026

When people ask me about multifamily tech stack optimization, they usually expect me to recommend a tool. Which platform is best? What AI solutions should we pilot? Are we missing any features?
But the real challenge in multifamily today is not choosing the right technology. It is executing on it. In my experience, multifamily does not have a knowledge problem. We have an execution problem. In the blog below we’ll navigate tech stack optimization and executing solutions well across your portfolio.

What’s Included in a Package Locker System?

March 6, 2026

Package lockers have become one of the most effective ways for multifamily communities to manage growing package volumes while improving resident convenience. But if you’re evaluating solutions, one of the first questions you may ask is: what’s actually included in a package locker system?
Below is a high-level breakdown of the core package locker system features, what property managers should look for when evaluating solutions, and how leading systems like Luxer One are designed to support reliable package management.

What Should Universities Look for in an Automated Locker System Integration?

March 2, 2026

As universities modernize campus operations, automated lockers are increasingly part of the conversation. But while the hardware often gets the spotlight, experienced decision makers know the real long term value lies in integration. That’s why institutions evaluating smart locker solutions should focus just as heavily on integration capabilities as on physical design.
So what should universities actually look for when evaluating automated locker system integrations? In this blog, we’re answering the key questions universities should ask, and how Luxer One supports those requirements.

How to Launch Package Lockers in Your Community

February 27, 2026

Installing a package locker system is a major upgrade for your community. But knowing how to launch package lockers properly is what turns a new system into a retention-driving amenity.
In today’s market, where residents are evaluating renewals earlier and weighing value more carefully, a smooth rollout can reinforce convenience, security, and operational excellence from day one.
If you are preparing to introduce lockers at your property, here are five strategic package locker launch ideas that protect your investment and elevate resident experience.

LUXER ONE BLOG

What the 2025 Mid-Year Multifamily Market Report Reveals About Industry Shifts

Holiday Shopping Season Prep: Why BOPIS Lockers Are the Ultimate Retail Advantage

How to Prepare Your Community for Incoming Holiday Package Piles

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

How to Solve Carrier Compliance Issues for Multifamily Deliveries

Beyond the Package Room: The Versatility of Smart Lockers

How to Choose a Package Management Vendor That Won’t Disappear on You

Embracing a Hybrid Office This Summer: How To Keep Your Workplace Moving

Apartmentalize 2025: Key Takeaways and What’s Ahead for Multifamily

Luxer One Now Integrates with Grant Street

Stop Hoping Packages Show Up: Why Control Matters More Than Convenience

Are Electronic Drop Boxes Secure for Government Offices?

Partner Spotlight: Craig Meddin, Postal Solutions

Spring Cleaning: How to Audit Package Lockers for More Efficient Deliveries

Supply Chain on the Edge: The Final 100 Feet of Logistics

University Package Volume Report: 2025 Academic Year

Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

What’s Included in a Package Locker System?

What Should Universities Look for in an Automated Locker System Integration?

How to Launch Package Lockers in Your Community

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