LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

5 Warning Signs Your Package Management Solution Isn't Built to Last

5 Warning Signs Your Package Management Solution Isn’t Built to Last

Not every package solution is built to go the distance. In multifamily communities, the signs of a failing system show up fast. Overflowing lockers, frustrated staff, and unsupported tech aren’t just annoyances but warning signs that your system is falling behind. Whether you’re managing a struggling site or overseeing an entire portfolio, recognizing these issues early can protect your team, your residents, and your bottom line. Here’s what to watch for.

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food lockers

Modernizing Food Pantries: How Smart Lockers Are Feeding Communities

Food insecurity is a persistent and growing challenge across the United States. In 2023 alone, more than 50 million Americans depended on food pantries and meal programs. Traditional pantries are essential, but they can be constrained by limited hours, staffing shortages, and logistical inefficiencies that can create barriers for the people who need help the most. Luxer One’s food distribution lockers offer a breakthrough solution that works with food pantries to provide nourishment for their communities.

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flex lockers

Get Ready for the Rush: Why Flex Lockers are a Must for Students’ Return to Campus

As students return to campus each fall, university mailrooms are met with an all-too-familiar challenge: an avalanche of packages. That’s why more universities are turning to Flex Locker by Luxer One. A budget friendly, temporary solution that allows campuses to scale package capacity exactly when they need it most. Flex Locker is designed for peak periods like back-to-school. Additional lockers can be quickly added to existing setups, and once the rush is over, the lockers can be easily removed until next time!

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How to Ensure Your Package Management Solution is Future-Ready

How to Ensure Your Package Management Solution is Future-Ready

Smart package management isn’t just about handling today’s deliveries, it’s about building a system that works years from now, no matter how expectations evolve. In the multifamily space, planning for the future means choosing solutions that are scalable, durable, and supported by experts. It’s no longer enough to install lockers and walk away. To stay ahead, your package system needs to do more.

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What Younger Shoppers Want: Understanding Retail Through the Habits of Gen Z and Millennials

Retail is being redefined by the rising influence of Gen Z and Millennials. These generations are redefining consumer spending habits, as they shop, spend, and engage with brands in fundamentally different ways than their predecessors. Retailers who want to thrive in this modern landscape must understand that traditional tactics no longer apply. It’s not about chasing trends, it’s about aligning with new values, behaviors, and convenience.

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From Install to Everyday Excellence: How Luxer One Supports Your Property Every Step of the Way

From Install to Everyday Excellence: How Luxer One Supports Your Property Every Step of the Way

Property management teams carry more responsibility than ever. Residents are demanding more for their money and with budget concerns, property managers need solutions and vendors they can count on.
According to NAA, nearly 50% of residents now rank package management as one of their top three amenity priorities, with convenience and autonomy as key factors driving satisfaction. Seamless package delivery has become a critical part of daily operations, and the need for reliable systems goes far beyond installation day.

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How Outdoor Smart Lockers Keep Deliveries Safe & Secure for Your Community

How Outdoor Smart Lockers Keep Deliveries Safe & Secure for Your Community

As spring blossoms, the familiar adage “April showers bring May flowers” reminds us of the season’s unpredictable weather. For multifamily communities, this means increased challenges in protecting residents’ packages from both the elements and opportunistic thieves.
By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.

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Smart Lockers for Asset Exchange and Package Management in the Modern Workplace

Smart Lockers for Asset Exchange and Package Management in the Modern Workplace

Workplace operations have changed dramatically in recent years. Hybrid schedules, distributed teams, and higher expectations for speed and accountability have reshaped how offices manage equipment, documents, and deliveries. As a result, many organizations are rethinking how assets move through the workplace.
That shift is driving increased demand for smart lockers for asset exchange and package management, a secure and automated solution designed to reduce loss, streamline workflows, and scale with enterprise operations. For workplace managers and operations directors, smart lockers are no longer a convenience. They are becoming a core infrastructure tool for the modern workplace.

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How to Save Time and Money with Package Management at Apartments

How to Save Time and Money with Package Management at Apartments

Smart lockers and package rooms have become essential infrastructure for modern apartment communities. They create secure, self-service delivery workflows, reduce front office congestion, and give residents flexibility to pick up packages on their own schedule.
For many communities, these systems already do most of the heavy lifting. But at larger properties or across growing portfolios, even the best package management technology benefits from consistent human support.
That is where onsite package management staff come in. When paired with smart lockers and package rooms, they help communities save time and money with package management by ensuring systems are used properly, residents are supported, and onsite teams stay focused on higher-value work.

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Unlocking Revenue with Smart Lockers: A Strategic Response to Online Cart Abandonment

Unlocking Revenue with Smart Lockers: A Strategic Response to Online Cart Abandonment

Online cart abandonment is not a new problem, but it is becoming a more expensive one.
As ecommerce has matured, shopper expectations have risen just as fast. Convenience, flexibility, and control now play as large a role in conversion as price or product availability. When those expectations are not met, shoppers hesitate, leave, and often do not return.
For retail operations leaders, cart abandonment should no longer be viewed as just a marketing or UX issue alone. It’s also a fulfillment and operational challenge, and one that demands a more strategic response.

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Luxer One at NRF 2026

Luxer One at NRF 2026: Retail’s Big Show, Supporting the Future of Retail

This year at NRF 2026: Retail’s Big Show, Luxer One is showcasing how smart locker technology supports modern retail operations by addressing some of the industry’s most persistent challenges. Read more to see how we streamline BOPIS, third party delivery, shrink, and labor efficiency, and aligning with the trends shaping the future of in-store fulfillment.

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How Rear Loading Lockers Are Revolutionizing BOPIS for the Retail Industry

How Rear Loading Lockers Are Revolutionizing BOPIS for the Retail Industry

The Buy Online, Pick Up In Store (BOPIS) model has gone from “nice to have” to a cornerstone of modern retail fulfillment, driven by consumer demand for convenience, speed, and flexibility. As retailers scale omnichannel efforts, not all BOPIS solutions perform equally well. Enter rear loading lockers, a smart locker innovation that is reshaping how retailers fulfill pickup orders while improving the customer experience and operational efficiency.
Here is how rear loading lockers are redefining BOPIS and why they are becoming a must have in the retail landscape.

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Retail worker stocking shelves BOPIS

What Retailers Need to Support BOPIS, BORIS, and Same-Day Pick Up

Buy online, pick up in store (BOPIS), buy online, return in store (BORIS), and same-day pick up have moved from optional conveniences to baseline retail expectations. According to NRF, more than half of U.S. shoppers now use BOPIS regularly, and adoption continues to rise as consumers prioritize speed and flexibility. What started as a pandemic-era solution has become a permanent part of how customers expect to interact with physical stores.

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Refrigerated Package Lockers & Their Benefit to Apartments

Refrigerated Package Lockers & Their Benefit to Apartments

As grocery delivery, meal kits, and prescription drop-offs become part of everyday apartment living, package management is no longer just about boxes. Property teams are now responsible for time-sensitive, perishable deliveries that cannot sit in an office or hallway for hours.
That’s where refrigerated package lockers come in. Designed specifically to protect temperature-controlled items while maintaining secure access, refrigerated lockers help apartment communities reduce liability, streamline operations, and deliver a better resident experience. All while taking work off the onsite teams plates.
Below, we break down how refrigerated lockers work, why they matter, and how they fit into a modern package management strategy.

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The Most Secure Way To Manage Package Delivery For Apartments

The Most Secure Way To Manage Package Delivery For Apartments

Package theft remains one of the most common and frustrating issues in multifamily communities. As online ordering continues to rise, property teams are under increasing pressure to protect resident deliveries while maintaining efficient operations.
So what is the most secure way to manage package delivery for apartments today?
While no system can eliminate theft entirely, automated package delivery solutions, specifically smart lockers and secure package rooms, offer the strongest combination of access control, visibility, and accountability available to apartment communities. When implemented correctly, these systems significantly reduce risk compared to unmanaged alternatives like office lobbies or doorstep delivery.
Below, we break down how these systems work, why they are more secure, and what properties should consider when evaluating package security.

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The Benefits of AI-Powered Chat Bots for Customer Support

The Benefits of AI-Powered Chat Bots for Customer Support

It’s no secret that customer support is a core part of the resident experience and a critical factor in how property teams manage their day-to-day workload. Residents expect fast answers. Property managers need reliable tools. And operators want partners who can support both without adding friction.
AI-powered chat bots are emerging as a practical and trustworthy first line of customer support. Not as a replacement for people, but as a way to ensure humans are available where they matter most.
From a proptech perspective, the conversation around AI has matured. The question is no longer whether AI belongs in customer support, but how it can be used responsibly, transparently, and effectively in multifamily environments.

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How to Prepare Your Smart Lockers for the Cold Weather

How to Prepare Your Smart Lockers for the Cold Weather

Cold weather brings more than just resident complaints about icy sidewalks. Freezing temperatures, snow buildup, and moisture intrusion can quietly impact outdoor smart locker systems if they are not properly prepared. For property managers and on-site teams, winter readiness is less about emergency fixes and more about preventative care that keeps package operations running smoothly all season long.
Whether your lockers are fully outdoors or semi-exposed, taking a few proactive steps before temperatures drop can help protect hardware, reduce service disruptions, and extend the life of your system. Here is your practical guide to preparing smart lockers for cold weather.

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Resident holding package and coffee smiling in front of Luxer One smart package lockers