The Luxer One Blog

Partner Spotlight: Zacch Stottsberry, Locker Revolution

June 10, 2026

At Luxer One, our VAR (Value Added Reseller) partners are a big part of what makes our solutions work in the real world. Our Partner Spotlights highlight the people solving real operational challenges every day.

This month, we’re featuring Craig Meddin, Founder and CEO of Postal Solutions. With more than 25 years in the industry, Craig has built a business centered on helping properties simplify mail and package management, not just with technology, but with the right systems behind it.

Ready for Travel Season? Here Are 5 Tips for a 5 Star Guest Experience

June 9, 2026

The start of June marks the official start to travel season. With people beginning to book their travel plans for the summer and fall, and their expectations higher than ever, hotels face a golden opportunity to deliver five-star experiences. It doesn’t require a renovation or fancy fixtures, just smarter operations, thoughtful service, and a few key changes.

How Can Universities Manage IT Equipment Distribution?

June 2, 2026

Universities are facing pressure to manage technology as conveniently as students and faculty experience other aspects of campus life.

Traditional distribution methods often struggle to keep up with demand. Manual checkouts, limited office hours, long lines, and inconsistent tracking can create challenges for IT teams and students. As campuses continue modernizing operations, many universities are rethinking their IT equipment distribution process.

Luxens on the Rise: Employee Highlight | Ashley Blakely

May 18, 2026

At Luxer One, growth is part of the job. We prioritize promoting from within, provide clear paths for advancement, and encourage every team member to explore new opportunities! Our Luxens on the Rise series highlights team members who have carved their own paths within the company, taking on new challenges and evolving their careers along the way.

Parcel Locker Solutions for Canadian Multifamily Communities

May 15, 2026

Canadian multifamily communities are experiencing a major shift in parcel management. As online shopping continues to grow and resident expectations rise, developers and operators are under increasing pressure to modernize how deliveries are handled.
That is why more properties are investing in parcel locker solutions that improve security, simplify parcel management, and create a better resident experience.
According to recent research from Mordor Intelligence, the Canadian courier, express, and parcel market is projected to grow to more than USD $20 billion by 2031, driven largely by continued eCommerce growth and increasing delivery demand. For multifamily operators, that means parcel volume is not slowing down anytime soon.

Boost Resident Retention with Reliable Partners

Resident Retention Starts With Reliable Multifamily Partners

May 8, 2026

Resident retention has become one of the most important metrics in multifamily housing and one of the hardest to maintain. Today’s residents expect convenience, consistency, and responsive service across every touchpoint of their living experience. When operations fall short, frustration builds quickly.
That’s why more property and regional managers are reevaluating not just the amenities they offer, but the multifamily technology partners behind them.
Reliable partners don’t just help properties run smoothly. They directly support resident satisfaction, operational consistency, and long-term asset value.

What Is the Best Way to Manage Packages in a University Mailroom?

May 7, 2026

University mailrooms are under more pressure than ever. As online shopping continues to grow, campuses are receiving an unprecedented volume of packages each day, often without the staffing or storage space to keep up. For many universities, the question is no longer whether a new system is needed, it’s what is the best system to use?

The Hidden Cost of Off-Site Package Models

April 30, 2026

At first glance, some package management solutions seem like a win for property teams. They promise fewer packages on-site, less clutter, and less day-to-day handling.
But what looks convenient on the surface often comes with hidden tradeoffs. While these models may reduce visibility on the property, they do not eliminate the problem. They shift it somewhere else.
And in many cases, they shift it directly onto residents.

Luxens on the Rise: Employee Highlight | Saular Moaddeli

April 30, 2026

The Middleman Problem: Why More Delivery Logistics Creates More Problems

April 21, 2026

On paper, adding more steps to a delivery process can sound like progress. More coordination, more handling, and more structure.
But in reality, more logistics often leads to more problems.
This is the core issue facing today’s multifamily delivery logistics strategies. In an effort to manage growing package volume, many systems have introduced additional layers between the carrier and the resident.
And while those layers are meant to help, they often create the opposite effect.
Because every extra step is another opportunity for something to go off track.

The Ultimate Holiday Survival Guide: 7 Helpful Tips to Stay Ahead of the Chaos

The Ultimate Holiday Survival Guide for Multifamily

October 14, 2025

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Turning Package Management into a New Revenue Stream for Multifamily Communities

October 9, 2025

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

How to Unlock Government Funding for Food Pantries

October 6, 2025

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

September 22, 2025

Every year, the International Facility Management Association (IFMA) hosts World Workplace, bringing together leaders, innovators, and solution providers shaping the future of our built environments. This year’s event highlighted the pressing challenges and opportunities facing facility professionals across industries. From hybrid operations to sustainability and artificial intelligence, the 2025 IFMA World Workplace Recap underscores how facility leaders are rethinking spaces, systems, and strategies to prepare for what’s next.

How Do I Find the Best Package Management Solution for My Community?

September 9, 2025

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Are Smart Lockers Right for Your Campus?

September 9, 2025

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

September 8, 2025

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

September 4, 2025

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

Luxer Liaison: A White-Glove Concierge Package Service

September 4, 2025

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

The Ultimate Guide to Automated Package Rooms

September 4, 2025

Managing packages has quickly become one of the top challenges for multifamily communities. With residents shopping online more than ever, staff are overwhelmed, lobbies are cluttered, and resident satisfaction is on the line. A automated package room can be the solution, but how do you know if it’s the right fit for your property?

This guide to automated package rooms answers the most common questions property managers ask, helping you evaluate whether a package room is the right investment for your community.

LUXER ONE BLOG

Partner Spotlight: Zacch Stottsberry, Locker Revolution

Ready for Travel Season? Here Are 5 Tips for a 5 Star Guest Experience

How Can Universities Manage IT Equipment Distribution?

Luxens on the Rise: Employee Highlight | Ashley Blakely

Parcel Locker Solutions for Canadian Multifamily Communities

Resident Retention Starts With Reliable Multifamily Partners

What Is the Best Way to Manage Packages in a University Mailroom?

The Hidden Cost of Off-Site Package Models

Luxens on the Rise: Employee Highlight | Saular Moaddeli

The Middleman Problem: Why More Delivery Logistics Creates More Problems

The Ultimate Holiday Survival Guide for Multifamily

Turning Package Management into a New Revenue Stream for Multifamily Communities

How to Unlock Government Funding for Food Pantries

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

How Do I Find the Best Package Management Solution for My Community?

Are Smart Lockers Right for Your Campus?

Productivity & Operational Tips for the Workplace to Boost Efficiency

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Luxer Liaison: A White-Glove Concierge Package Service

The Ultimate Guide to Automated Package Rooms

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