LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

5 Warning Signs Your Package Management Solution Isn't Built to Last

5 Warning Signs Your Package Management Solution Isn’t Built to Last

Not every package solution is built to go the distance. In multifamily communities, the signs of a failing system show up fast. Overflowing lockers, frustrated staff, and unsupported tech aren’t just annoyances but warning signs that your system is falling behind. Whether you’re managing a struggling site or overseeing an entire portfolio, recognizing these issues early can protect your team, your residents, and your bottom line. Here’s what to watch for.

Read More »
food lockers

Modernizing Food Pantries: How Smart Lockers Are Feeding Communities

Food insecurity is a persistent and growing challenge across the United States. In 2023 alone, more than 50 million Americans depended on food pantries and meal programs. Traditional pantries are essential, but they can be constrained by limited hours, staffing shortages, and logistical inefficiencies that can create barriers for the people who need help the most. Luxer One’s food distribution lockers offer a breakthrough solution that works with food pantries to provide nourishment for their communities.

Read More »
flex lockers

Get Ready for the Rush: Why Flex Lockers are a Must for Students’ Return to Campus

As students return to campus each fall, university mailrooms are met with an all-too-familiar challenge: an avalanche of packages. That’s why more universities are turning to Flex Locker by Luxer One. A budget friendly, temporary solution that allows campuses to scale package capacity exactly when they need it most. Flex Locker is designed for peak periods like back-to-school. Additional lockers can be quickly added to existing setups, and once the rush is over, the lockers can be easily removed until next time!

Read More »
How to Ensure Your Package Management Solution is Future-Ready

How to Ensure Your Package Management Solution is Future-Ready

Smart package management isn’t just about handling today’s deliveries, it’s about building a system that works years from now, no matter how expectations evolve. In the multifamily space, planning for the future means choosing solutions that are scalable, durable, and supported by experts. It’s no longer enough to install lockers and walk away. To stay ahead, your package system needs to do more.

Read More »

What Younger Shoppers Want: Understanding Retail Through the Habits of Gen Z and Millennials

Retail is being redefined by the rising influence of Gen Z and Millennials. These generations are redefining consumer spending habits, as they shop, spend, and engage with brands in fundamentally different ways than their predecessors. Retailers who want to thrive in this modern landscape must understand that traditional tactics no longer apply. It’s not about chasing trends, it’s about aligning with new values, behaviors, and convenience.

Read More »
From Install to Everyday Excellence: How Luxer One Supports Your Property Every Step of the Way

From Install to Everyday Excellence: How Luxer One Supports Your Property Every Step of the Way

Property management teams carry more responsibility than ever. Residents are demanding more for their money and with budget concerns, property managers need solutions and vendors they can count on.
According to NAA, nearly 50% of residents now rank package management as one of their top three amenity priorities, with convenience and autonomy as key factors driving satisfaction. Seamless package delivery has become a critical part of daily operations, and the need for reliable systems goes far beyond installation day.

Read More »
How Outdoor Smart Lockers Keep Deliveries Safe & Secure for Your Community

How Outdoor Smart Lockers Keep Deliveries Safe & Secure for Your Community

As spring blossoms, the familiar adage “April showers bring May flowers” reminds us of the season’s unpredictable weather. For multifamily communities, this means increased challenges in protecting residents’ packages from both the elements and opportunistic thieves.
By implementing regular audits, your team can keep package areas organized, ensure prompt deliveries, and streamline overall management.

Read More »
How to Improve the Resident Experience with Package Management

How to Improve the Resident Experience with Package Management

In today’s multifamily housing landscape, the “resident experience” has evolved from a bonus to a baseline expectation. Renters expect smart amenities, reliable services, and frictionless daily living. Few areas impact that more directly than how their packages are handled.
With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

Read More »
Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

Every year, the holiday season brings a mix of cheer and chaos to multifamily communities. As online shopping peaks, package rooms overflow and staff scramble to manage the influx. Between Black Friday and New Year’s, package volume across Luxer One properties can surge by 50% or more, according to internal data referenced in this holiday preparation blog.
For residents, that means longer wait times and missed notifications. For property teams, it means overextended schedules and operational headaches. The result? A season that should build goodwill with residents can instead become one of the most stressful times of the year.
Fortunately, there’s a better way to make holiday deliveries seamless, and it starts with dedicated, on-site support.

Read More »
How to Automate Your Office Mailroom with Smart Package Systems

How to Automate Your Office Mailroom with Smart Package Systems

In today’s workplace, the volume of incoming packages and mail at corporate offices is higher than ever. From vendor shipments to employee-online orders, mailrooms are under pressure. If your team still relies on manually logging delivery slips, paging recipients, or stuffing dozens of parcels into storage rooms, it’s time to rethink the workflow.
In this article we’ll answer your key questions on how to automate your office mailroom. We’ll discuss how modern smart package systems are designed not just for letters but full-scale package management. These types of package solutions for offices help you streamline operations, improve security, delight employees, and support sustainability goals.

Read More »
How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

When shoppers place orders online and pick them up in a store, it’s called Buy-Online, Pick-Up-In-Store (BOPIS). This hybrid fulfillment model blends the convenience of e-commerce with the immediacy of brick-and-mortar shopping.
As retailers continue to compete on speed, accuracy and seamless experience, being able to make the BOPIS process easier is increasingly a strategic differentiator. For forward-looking retailers, adopting advanced fulfillment infrastructure such as smart lockers and dedicated pickup solutions isn’t a nice-to-have, it’s a necessity.
In this post we’ll explore key questions decision-makers face and why smart lockers are the BOPIS solutions retailers are turning to these days.

Read More »
What is Multi-Package Delivery & Why is it Important?

What is Multi-Package Delivery & Why is it Important?

In today’s multifamily communities, the number of deliveries arriving daily has never been higher. Between Amazon, UPS, FedEx, USPS, and local couriers, residents often receive multiple packages from different carriers in a single day. For property managers, that creates both a logistical challenge and an opportunity for smarter operations.
That’s where multi-package delivery comes in: a first-of-its-kind feature introduced by Luxer One, and still the only true solution of its kind in the industry today. This innovative technology allows carriers to deliver multiple packages for the same resident into a single locker, regardless of carrier. It’s a small change with a big impact: simplified deliveries, optimized locker usage, and a faster, more seamless resident experience.

Read More »
What is the Luxer One Property Dashboard?

What is the Luxer One Property Dashboard?

Managing modern multifamily communities is no small task. Between resident expectations, delivery volume, and day-to-day logistics, property teams need tools that simplify their world. That’s where the Luxer One Property Dashboard comes in.
Think of it as the central command center for your community’s package management system. Designed with building managers in mind, the dashboard gives you a complete, real-time view of your Luxer One systems across all locations. It’s your one-stop hub for tracking activity, managing support, and optimizing performance, all from a single login.

Read More »
Celebrating 500 Million Deliveries: A Milestone in Smart Package Management

Celebrating 500 Million Deliveries: A Milestone in Smart Package Management

This month, Luxer One proudly celebrated its 500 millionth delivery, marking a defining moment in our journey to transform how the world receives packages. What began over two decades ago as a mission to simplify last-mile delivery has grown into a nationwide network serving more than 15,000 locations and 11.5 million users. Half a billion successful deliveries later, we’re only getting started!

Read More »
Black Friday for Multifamily: How Property Managers Can Prepare for the Package Rush

Black Friday for Multifamily: How Property Managers Can Prepare

Black Friday may only last a day, but its ripple effects on multifamily communities can last for weeks. Not to mention the rise of Cyber Week following this yearly event. As online spending continues to rise, property and regional managers across the U.S. are already bracing for a new surge in package deliveries that will test every part of their operations.
According to Adobe Analytics, U.S. shoppers spent $10.8 billion online on Black Friday 2024, a 10.2% increase year over year. That number is projected to climb even higher in 2025 as retailers start promotions earlier than ever. In fact, 37% of consumers say they now expect holiday sales to begin before Halloween (Sinch, 2025). For multifamily teams, that means the “holiday package season” now stretches from late October through New Year’s.

Read More »
Managing Holiday Hotel Operations: Delivering a Seamless Holiday Guest Experience

Managing Holiday Hotel Operations: Delivering a Seamless Holiday Guest Experience

The holiday season is one of the most consequential periods for full-service U.S. hotels. With travel volume peaking, guest expectations rising, and operational demands intensifying, hotels that plan ahead can turn this time into a strategic advantage. In this post, we explore key data and actionable best practices for managing holiday hotel operations, focusing especially on logistics such as guest and staff package management and temporary bag storage.

Read More »

Looking for more helpful resources?

Discover practical resources that help you research and understand how others add value with Luxer One.

Resident holding package and coffee smiling in front of Luxer One smart package lockers