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LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

Stop Hoping Packages Show Up: Why Control Matters More Than Convenience

Stop Hoping Packages Show Up: Why Control Matters More Than Convenience

April 7, 2026

For years, multifamily communities have been told that convenience is the answer to growing delivery volume. Add another step. Introduce another service. Reroute the problem somewhere else.
But what happens when convenience creates more complexity?
What you’re left with is something many property teams know all too well: package chaos.
And the reality is simple. You don’t solve logistics by adding more logistics.

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Partner Spotlight: Craig Meddin, Postal Solutions

March 25, 2026

At Luxer One, our VAR (Value Added Reseller) partners are a big part of what makes our solutions work in the real world. Our Partner Spotlights highlight the people solving real operational challenges every day.

This month, we’re featuring Craig Meddin, Founder and CEO of Postal Solutions. With more than 25 years in the industry, Craig has built a business centered on helping properties simplify mail and package management, not just with technology, but with the right systems behind it.

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Spring Cleaning: How to Audit Package Lockers for More Efficient Deliveries

Spring Cleaning: How to Audit Package Lockers for More Efficient Deliveries

March 20, 2026

Package volume isn’t slowing down. It’s accelerating.
In 2025, nearly 24 billion packages were delivered in the U.S., averaging more than 90 million deliveries every weekday. For multifamily communities, that translates to one reality: more deliveries, more pressure, and more opportunities for breakdowns in your package system.
That’s why understanding how to audit package lockers is no longer optional. It is essential to maintaining efficient deliveries, satisfied residents, and controlled operational costs.

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Supply chain on the edge josh middlebrooks

Supply Chain on the Edge: The Final 100 Feet of Logistics

March 17, 2026

What happens after the carrier arrives? Luxer One President Josh Middlebrooks recently joined Rodney Apple and Mike Ogle on the Supply Chain Careers Podcast, thanks to Supply Chain Management (SCM). The outcome was a discussion of an emerging challenge in modern logistics: the final 100 feet of delivery.

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university package report 2025 data luxer one

University Package Volume Report: 2025 Academic Year

March 9, 2026

As universities modernize campus operations, smart lockers are increasingly part of the conversation. But while the hardware often gets the spotlight, experienced decision makers know the real long term value lies in integration. That’s why institutions evaluating smart locker solutions should focus just as heavily on integration capabilities as on physical design.
So what should universities actually look for when evaluating smart locker system integrations? In this blog, we’re answering the key questions universities should ask, and how Luxer One supports those requirements.

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Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

Multifamily Tech Stack Optimization: Why Execution Matters More Than Tools

March 9, 2026

When people ask me about multifamily tech stack optimization, they usually expect me to recommend a tool. Which platform is best? What AI solutions should we pilot? Are we missing any features?
But the real challenge in multifamily today is not choosing the right technology. It is executing on it. In my experience, multifamily does not have a knowledge problem. We have an execution problem. In the blog below we’ll navigate tech stack optimization and executing solutions well across your portfolio.

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What’s Included in a Package Locker System?

What’s Included in a Package Locker System?

March 6, 2026

Package lockers have become one of the most effective ways for multifamily communities to manage growing package volumes while improving resident convenience. But if you’re evaluating solutions, one of the first questions you may ask is: what’s actually included in a package locker system?
Below is a high-level breakdown of the core package locker system features, what property managers should look for when evaluating solutions, and how leading systems like Luxer One are designed to support reliable package management.

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What Should Universities Look for in an Automated Locker System Integration?

What Should Universities Look for in an Automated Locker System Integration?

March 2, 2026

As universities modernize campus operations, automated lockers are increasingly part of the conversation. But while the hardware often gets the spotlight, experienced decision makers know the real long term value lies in integration. That’s why institutions evaluating smart locker solutions should focus just as heavily on integration capabilities as on physical design.
So what should universities actually look for when evaluating automated locker system integrations? In this blog, we’re answering the key questions universities should ask, and how Luxer One supports those requirements.

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How to Launch Package Lockers in Your Community

How to Launch Package Lockers in Your Community

February 27, 2026

Installing a package locker system is a major upgrade for your community. But knowing how to launch package lockers properly is what turns a new system into a retention-driving amenity.
In today’s market, where residents are evaluating renewals earlier and weighing value more carefully, a smooth rollout can reinforce convenience, security, and operational excellence from day one.
If you are preparing to introduce lockers at your property, here are five strategic package locker launch ideas that protect your investment and elevate resident experience.

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How to Improve the Resident Experience with Package Management

How to Improve the Resident Experience with Package Management

November 12, 2025

In today’s multifamily housing landscape, the “resident experience” has evolved from a bonus to a baseline expectation. Renters expect smart amenities, reliable services, and frictionless daily living. Few areas impact that more directly than how their packages are handled.
With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

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Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

Holiday Helpers: How Luxer Liaisons Make Holiday Deliveries Seamless

November 12, 2025

Every year, the holiday season brings a mix of cheer and chaos to multifamily communities. As online shopping peaks, package rooms overflow and staff scramble to manage the influx. Between Black Friday and New Year’s, package volume across Luxer One properties can surge by 50% or more, according to internal data referenced in this holiday preparation blog.
For residents, that means longer wait times and missed notifications. For property teams, it means overextended schedules and operational headaches. The result? A season that should build goodwill with residents can instead become one of the most stressful times of the year.
Fortunately, there’s a better way to make holiday deliveries seamless, and it starts with dedicated, on-site support.

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How to Automate Your Office Mailroom with Smart Package Systems

How to Automate Your Office Mailroom with Smart Package Systems

November 12, 2025

In today’s workplace, the volume of incoming packages and mail at corporate offices is higher than ever. From vendor shipments to employee-online orders, mailrooms are under pressure. If your team still relies on manually logging delivery slips, paging recipients, or stuffing dozens of parcels into storage rooms, it’s time to rethink the workflow.
In this article we’ll answer your key questions on how to automate your office mailroom. We’ll discuss how modern smart package systems are designed not just for letters but full-scale package management. These types of package solutions for offices help you streamline operations, improve security, delight employees, and support sustainability goals.

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How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

How Retailers Can Make the Buy-Online, Pick-Up-In-Store Process Easier

November 6, 2025

When shoppers place orders online and pick them up in a store, it’s called Buy-Online, Pick-Up-In-Store (BOPIS). This hybrid fulfillment model blends the convenience of e-commerce with the immediacy of brick-and-mortar shopping.
As retailers continue to compete on speed, accuracy and seamless experience, being able to make the BOPIS process easier is increasingly a strategic differentiator. For forward-looking retailers, adopting advanced fulfillment infrastructure such as smart lockers and dedicated pickup solutions isn’t a nice-to-have, it’s a necessity.
In this post we’ll explore key questions decision-makers face and why smart lockers are the BOPIS solutions retailers are turning to these days.

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What is Multi-Package Delivery & Why is it Important?

What is Multi-Package Delivery & Why is it Important?

November 6, 2025

In today’s multifamily communities, the number of deliveries arriving daily has never been higher. Between Amazon, UPS, FedEx, USPS, and local couriers, residents often receive multiple packages from different carriers in a single day. For property managers, that creates both a logistical challenge and an opportunity for smarter operations.
That’s where multi-package delivery comes in: a first-of-its-kind feature introduced by Luxer One, and still the only true solution of its kind in the industry today. This innovative technology allows carriers to deliver multiple packages for the same resident into a single locker, regardless of carrier. It’s a small change with a big impact: simplified deliveries, optimized locker usage, and a faster, more seamless resident experience.

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What is the Luxer One Property Dashboard?

What is the Luxer One Property Dashboard?

November 6, 2025

Managing modern multifamily communities is no small task. Between resident expectations, delivery volume, and day-to-day logistics, property teams need tools that simplify their world. That’s where the Luxer One Property Dashboard comes in.
Think of it as the central command center for your community’s package management system. Designed with building managers in mind, the dashboard gives you a complete, real-time view of your Luxer One systems across all locations. It’s your one-stop hub for tracking activity, managing support, and optimizing performance, all from a single login.

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Celebrating 500 Million Deliveries: A Milestone in Smart Package Management

Celebrating 500 Million Deliveries: A Milestone in Smart Package Management

October 29, 2025

This month, Luxer One proudly celebrated its 500 millionth delivery, marking a defining moment in our journey to transform how the world receives packages. What began over two decades ago as a mission to simplify last-mile delivery has grown into a nationwide network serving more than 15,000 locations and 11.5 million users. Half a billion successful deliveries later, we’re only getting started!

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Black Friday for Multifamily: How Property Managers Can Prepare for the Package Rush

Black Friday for Multifamily: How Property Managers Can Prepare

October 29, 2025

Black Friday may only last a day, but its ripple effects on multifamily communities can last for weeks. Not to mention the rise of Cyber Week following this yearly event. As online spending continues to rise, property and regional managers across the U.S. are already bracing for a new surge in package deliveries that will test every part of their operations.
According to Adobe Analytics, U.S. shoppers spent $10.8 billion online on Black Friday 2024, a 10.2% increase year over year. That number is projected to climb even higher in 2025 as retailers start promotions earlier than ever. In fact, 37% of consumers say they now expect holiday sales to begin before Halloween (Sinch, 2025). For multifamily teams, that means the “holiday package season” now stretches from late October through New Year’s.

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Managing Holiday Hotel Operations: Delivering a Seamless Holiday Guest Experience

Managing Holiday Hotel Operations: Delivering a Seamless Holiday Guest Experience

October 27, 2025

The holiday season is one of the most consequential periods for full-service U.S. hotels. With travel volume peaking, guest expectations rising, and operational demands intensifying, hotels that plan ahead can turn this time into a strategic advantage. In this post, we explore key data and actionable best practices for managing holiday hotel operations, focusing especially on logistics such as guest and staff package management and temporary bag storage.

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Resident holding package and coffee smiling in front of Luxer One smart package lockers