
Porch Pirates: Unmasking the Impact on Canada’s Communities
In the age of convenience and online shopping, the rise of “porch pirates” has become a growing concern for Canadian communities.
See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

In the age of convenience and online shopping, the rise of “porch pirates” has become a growing concern for Canadian communities.

Retail businesses rely heavily on technology, from tablets and mobile scanners to point-of-sale systems. Managing these devices often becomes a logistical nightmare, resulting in lost, damaged, or undercharged equipment. Mismanagement not only slows down operations but can also lead to significant revenue losses.

The security team shouldn’t have to worry about upset fans missing the kickoff to take their bags back to their car. Guests shouldn’t have to worry about the safety of their personal items or leaving them a mile away in their car! Instead, stadiums across the country are beginning to implement self-service, bag drop smart locker systems.

Luxer One redefines package management with a human touch through its innovative Liaison service, blending technology and personal support to enhance resident experiences. Join the journey to connect, engage, and thrive.

Does your package room look like the before shot in this video? If you answered yes, you could be the next property on Total Package Room Makeover!

In a recent USA Today article, “Bridging Disruptions: The Resilient Arc of Supply Chains,” Luxer One’s President, Josh Middlebrooks, provides invaluable insights into the transformative journey of supply chains post-pandemic.

In recent years, building managers have been confronted with a shifting landscape in the real estate industry. The surge in remote work, fluctuating interest rates, and the growing emphasis on environmental sustainability have posed unique challenges to office buildings

Luxer One is proud to announce a dynamic partnership with Captivate Digital Media, a leading provider of professionally-curated news and entertainment content on digital screens in luxury commercial and multifamily buildings for over 25 years.

Exciting news is on the horizon for those passionate about tech innovation and creative collaboration! Harbor, a division of Luxer One, is proud to announce its expansion to two dynamic and innovation-driven cities: the Bay Area in California and Austin, Texas.

Discover how workplace managers ensure office security, balance data safety, and boost employee happiness in today’s flexible work environment.

Real estate tech is advancing faster than ever, and multifamily operators are feeling the shift across every corner of their portfolios. AI adoption is accelerating, centralized operations are becoming the standard, and residents expect more connected, digital-first experiences in their homes. Following recent industry conversations, including trends highlighted at OPTECH 2025, the future of real estate technology is taking shape around efficiency, data intelligence, automation, and resident expectations.
For multifamily leadership teams, understanding where the industry is heading is only half the challenge. The real task is identifying the practical steps to stay competitive today while preparing for what is next.
Below is a look at what is driving the future of real estate technology, supported by the latest industry data, along with actionable insights you can use to future-ready your operations.

Online shopping continues to grow at a rapid pace, and multifamily communities are feeling the effects more than almost any other sector. In early 2025, U.S. e-commerce sales were up 5.3% year-over-year, reaching 15.5% of all retail spending, according to the U.S. Census Bureau. At the same time, global online shopping participation surpassed 2.7 billion digital buyers, reflecting a long-term shift toward online purchasing.
For multifamily operators, regional managers, and asset managers, this trend creates a daily operational reality: higher-than-ever delivery volume, greater pressure on staff, and the constant challenge of managing package piles at apartments. This blog breaks down how the surge in online shopping is reshaping multifamily communities and what forward-thinking properties are doing to keep up.

As resident expectations rise and delivery volumes continue to grow, multifamily communities are looking for practical ways to cut the carbon footprint tied to daily package traffic. While sustainability efforts often focus on building operations or energy upgrades, last-mile delivery is an overlooked area where properties can make meaningful impact.
This guide answers common questions about where emissions come from, how operations contribute, and how modern tools including the sustainability of smart lockers can help communities reduce waste, streamline processes, and support broader ESG goals.

The modern workplace has entered a new era of complexity. Hybrid schedules have reshaped how teams use office space. Digital employee experience has become just as important as physical comfort. Asset visibility is now a daily operational challenge. Workplace leaders are being asked to deliver environments that are productive, flexible, and secure. Not to mention they often have fewer resources than before.
This report explores the most significant trends defining today’s office environment, backed by industry research from the past year. For office managers, facilities teams, and operations directors, understanding these shifts is essential to staying ahead. Below, we break down the most common questions workplace managers ask about improving asset management in the workplace and how smart locker systems can help.

Managing equipment in today’s workplace is more complex than ever. Between hybrid schedules, shared devices, rotating staff, and rising IT demands, many organizations are struggling to keep track of essential assets. Smart lockers for asset management are emerging as a powerful solution, offering automated, reliable, and secure workflows that support both traditional offices and modern hybrid environments.
Below, we break down the most common questions workplace managers ask about improving asset management in the workplace and how smart locker systems can help.

Last-mile delivery refers to the movement of goods from a local distribution hub to their end destination, often a customer, guest, or employee. It’s where logistics meets real-world experience, and in commercial environments, it’s no longer just about speed, it’s about reliability, security, and service.
In this blog, we explore how the last mile shows up in three major verticals: hotels, retail, and quick-service restaurants (QSRs). Each faces different pressures, guest package management, rising click-and-collect orders, and surging digital food pickups. But, they all share the need for more reliable, organized, and efficient handoff systems.

As package volumes continue to rise across multifamily communities, property teams are searching for ways to streamline deliveries without overwhelming staff. This is where package room management software becomes essential. Modern communities are turning to automated smart package rooms to support secure, organized, and fully trackable deliveries that meet today’s resident expectations.
Below, we answer the most common questions property managers have about how package room software works, why it matters, and what to look for in the right solution.

When you ask “how secure are package lockers?” the answer is: they can be very secure, but only if the system is built with the right safeguards. For property managers, office mailrooms, university mail facilities and other package-elevated environments, understanding package locker security helps you evaluate whether you’re buying a smart locker system that is reliable now and built to last.With online orders reaching record highs each year, package management has become a cornerstone of modern multifamily operations. But how exactly can better systems improve resident satisfaction? Let’s take a closer look.

When you’re planning or upgrading student housing, knowing which amenities students care about most is essential. With competition high and enrollment demand staying strong, what students expect from their living environment is evolving.
Here’s a look at the key trends in U.S. student housing, and how a forward-looking feature like automated package management for student housing can give you an edge.

Keeping track of IT equipment and other office assets is becoming increasingly complex in today’s hybrid workplaces. Devices move between employees, shared workspaces, and even remote setups, creating constant visibility challenges for operations teams. For office administrators and operations directors, staying in control of these resources isn’t just about organization. It’s about accountability, security, and cost savings.
So how can you efficiently track IT equipment and manage office assets without adding more manual work? Smart lockers are quickly emerging as the solution.
Discover practical resources that help you research and understand how others add value with Luxer One.