The Luxer One Blog

Partner Spotlight: Zacch Stottsberry, Locker Revolution

June 10, 2026

At Luxer One, our VAR (Value Added Reseller) partners are a big part of what makes our solutions work in the real world. Our Partner Spotlights highlight the people solving real operational challenges every day.

This month, we’re featuring Craig Meddin, Founder and CEO of Postal Solutions. With more than 25 years in the industry, Craig has built a business centered on helping properties simplify mail and package management, not just with technology, but with the right systems behind it.

Ready for Travel Season? Here Are 5 Tips for a 5 Star Guest Experience

June 9, 2026

The start of June marks the official start to travel season. With people beginning to book their travel plans for the summer and fall, and their expectations higher than ever, hotels face a golden opportunity to deliver five-star experiences. It doesn’t require a renovation or fancy fixtures, just smarter operations, thoughtful service, and a few key changes.

How Can Universities Manage IT Equipment Distribution?

June 2, 2026

Universities are facing pressure to manage technology as conveniently as students and faculty experience other aspects of campus life.

Traditional distribution methods often struggle to keep up with demand. Manual checkouts, limited office hours, long lines, and inconsistent tracking can create challenges for IT teams and students. As campuses continue modernizing operations, many universities are rethinking their IT equipment distribution process.

Luxens on the Rise: Employee Highlight | Ashley Blakely

May 18, 2026

At Luxer One, growth is part of the job. We prioritize promoting from within, provide clear paths for advancement, and encourage every team member to explore new opportunities! Our Luxens on the Rise series highlights team members who have carved their own paths within the company, taking on new challenges and evolving their careers along the way.

Parcel Locker Solutions for Canadian Multifamily Communities

May 15, 2026

Canadian multifamily communities are experiencing a major shift in parcel management. As online shopping continues to grow and resident expectations rise, developers and operators are under increasing pressure to modernize how deliveries are handled.
That is why more properties are investing in parcel locker solutions that improve security, simplify parcel management, and create a better resident experience.
According to recent research from Mordor Intelligence, the Canadian courier, express, and parcel market is projected to grow to more than USD $20 billion by 2031, driven largely by continued eCommerce growth and increasing delivery demand. For multifamily operators, that means parcel volume is not slowing down anytime soon.

Boost Resident Retention with Reliable Partners

Resident Retention Starts With Reliable Multifamily Partners

May 8, 2026

Resident retention has become one of the most important metrics in multifamily housing and one of the hardest to maintain. Today’s residents expect convenience, consistency, and responsive service across every touchpoint of their living experience. When operations fall short, frustration builds quickly.
That’s why more property and regional managers are reevaluating not just the amenities they offer, but the multifamily technology partners behind them.
Reliable partners don’t just help properties run smoothly. They directly support resident satisfaction, operational consistency, and long-term asset value.

What Is the Best Way to Manage Packages in a University Mailroom?

May 7, 2026

University mailrooms are under more pressure than ever. As online shopping continues to grow, campuses are receiving an unprecedented volume of packages each day, often without the staffing or storage space to keep up. For many universities, the question is no longer whether a new system is needed, it’s what is the best system to use?

The Hidden Cost of Off-Site Package Models

April 30, 2026

At first glance, some package management solutions seem like a win for property teams. They promise fewer packages on-site, less clutter, and less day-to-day handling.
But what looks convenient on the surface often comes with hidden tradeoffs. While these models may reduce visibility on the property, they do not eliminate the problem. They shift it somewhere else.
And in many cases, they shift it directly onto residents.

Luxens on the Rise: Employee Highlight | Saular Moaddeli

April 30, 2026

The Middleman Problem: Why More Delivery Logistics Creates More Problems

April 21, 2026

On paper, adding more steps to a delivery process can sound like progress. More coordination, more handling, and more structure.
But in reality, more logistics often leads to more problems.
This is the core issue facing today’s multifamily delivery logistics strategies. In an effort to manage growing package volume, many systems have introduced additional layers between the carrier and the resident.
And while those layers are meant to help, they often create the opposite effect.
Because every extra step is another opportunity for something to go off track.

What is the best package solution for large multifamily properties?

Package Rooms vs. Package Lockers vs. Concierge. What is the Best Package Solution?

September 4, 2025

Package management has become one of the most pressing challenges for multifamily communities. With residents shopping online more than ever, package rooms are overflowing, staff are overwhelmed, and property reputation is on the line. The right system isn’t just about convenience, it’s about protecting resident satisfaction, reducing staff workload, and future-proofing your operations.

This guide answers the most common questions property managers ask when weighing smart package lockers, package rooms, and traditional on-site staff.

2025 Mid-Year Retail Industry Report: The Trends Driving Change

August 19, 2025

The first half of 2025 has been a turning point for retail. Shrink is climbing, inflation is cooling but still biting, shoppers are returning with new spending habits, and labor shortages continue to reshape operations.
The 2025 Mid-Year Retail Industry Report breaks down the trends that matter most, complete with data, expert analysis, and takeaways for the months ahead. Download the full report now.

Preparing Smart Lockers for Storms: Keep Your System Running in Any Weather

August 11, 2025

Storm season can bring more than just rain! Hurricanes, tornadoes, blizzards, and sudden temperature swings can all threaten your property’s operations. When the weather turns dangerous, the last thing property managers should worry about is whether their smart lockers will fail.
Your package management systems should be built to withstand the toughest conditions. One of our priorities at Luxer One is building systems that last through any conditions. To help prepare you for the inclement weather that hurricane season may bring, we’ve compiled some tips and tricks to ensure your systems are running when it matters most.

Accessible Package Lockers for Every Resident: How Luxer One Designs with Inclusion in Mind

July 22, 2025

ADA Day is more than a date on the calendar, it’s a powerful reminder that accessibility isn’t just about checking boxes. For property and asset managers, it’s about building communities where every resident feels empowered and included. From mobility challenges to cognitive or sensory impairments, accessibility needs vary but your package management system should meet them all.

Holiday Shopping Season Prep: Why BOPIS Lockers Are the Ultimate Retail Advantage

July 15, 2025

As the summer sun blazes, smart retailers are already implementing strategies for holiday shopping season prep. With consumer behaviors evolving and expectations rising, retailers are looking for innovative ways to bring customers in-store, improve their experience, and ensure efficient operations. In this blog we’ll cover this year’s holiday season trends, emerging issues, and the must-have solutions.

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

July 7, 2025

Luxer One is proud to announce the official launch of Luxer Liaison in Canada, a premium parcel room management service designed to meet the rising demands of multifamily communities. Our first deployment in Toronto, at a Hines-managed property, marks the beginning of a smarter, more secure future for parcel delivery across the country.

How to Solve Carrier Compliance Issues for Multifamily Deliveries

July 1, 2025

It’s no secret that multifamily communities are seeing more package deliveries than ever before. With that surge comes an equally pressing challenge with carrier compliance. Ensuring that delivery drivers properly use the property’s package management system can feel like an uphill battle. When deliveries bypass the process, whether due to skipped scans, incorrect locker use, or packages left outside secure areas, property teams are left to pick up the slack. If this sounds familiar, you’re not alone.

Beyond the Package Room: The Versatility of Smart Lockers

July 1, 2025

When people think of smart lockers, they often imagine them in residential buildings, outside retail stores, or in other convenient places to pick up packages or online orders. But smart locker technology has grown far beyond those original use cases. Today, organizations in public-facing industries are discovering that lockers are a flexible, secure, and efficient way to streamline service delivery across a wide range of environments.

How to Choose a Package Management Vendor That Won’t Disappear on You

June 19, 2025

Choosing the right package management vendor isn’t just a purchasing decision, it’s a long-term investment in resident experience, staff efficiency, and operational success. Unfortunately, too many properties have learned the hard way that not every vendor is built to last.
From non-existent support to unexpected fees and system failures, unreliable partners don’t just cost you time but resident trust. As package delivery volume continues to grow and residents expect faster, smarter service, the risk of choosing the wrong vendor gets even more expensive.
So how do you identify the partners who will still be showing up for your team years after install?

Embracing a Hybrid Office This Summer: How To Keep Your Workplace Moving

June 18, 2025

The summer sun draws more people out of the office and into vacation mode. Whether you’re catching a flight for a much-needed getaway, working from a hotel room, or simply taking advantage of summer Fridays, one thing is certain: you still need to keep work moving. Luxer One smart lockers offer a seamless, secure, and contactless way to manage physical item exchanges, even when your team isn’t physically present.

LUXER ONE BLOG

Partner Spotlight: Zacch Stottsberry, Locker Revolution

Ready for Travel Season? Here Are 5 Tips for a 5 Star Guest Experience

How Can Universities Manage IT Equipment Distribution?

Luxens on the Rise: Employee Highlight | Ashley Blakely

Parcel Locker Solutions for Canadian Multifamily Communities

Resident Retention Starts With Reliable Multifamily Partners

What Is the Best Way to Manage Packages in a University Mailroom?

The Hidden Cost of Off-Site Package Models

Luxens on the Rise: Employee Highlight | Saular Moaddeli

The Middleman Problem: Why More Delivery Logistics Creates More Problems

Package Rooms vs. Package Lockers vs. Concierge. What is the Best Package Solution?

2025 Mid-Year Retail Industry Report: The Trends Driving Change

Preparing Smart Lockers for Storms: Keep Your System Running in Any Weather

Accessible Package Lockers for Every Resident: How Luxer One Designs with Inclusion in Mind

Holiday Shopping Season Prep: Why BOPIS Lockers Are the Ultimate Retail Advantage

Luxer Liaison: A New Era of Parcel Room Management in Canada Begins

How to Solve Carrier Compliance Issues for Multifamily Deliveries

Beyond the Package Room: The Versatility of Smart Lockers

How to Choose a Package Management Vendor That Won’t Disappear on You

Embracing a Hybrid Office This Summer: How To Keep Your Workplace Moving

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