The Luxer One Blog

Are There Weather-Resistant Package Lockers for Properties With No Indoor Space?

February 13, 2026

The short answer is yes. Weather-resistant package lockers are specifically designed for properties without indoor space.
For multifamily communities with garden-style layouts, exterior corridors, or limited interior square footage, outdoor locker systems provide a secure and durable package management solution.
The key is choosing lockers engineered for long-term exterior exposure and not simply placing an indoor system outside.

How to Set Up an Automated Mailroom (And What It Means for Your Office)

February 13, 2026

An automated mailroom is a technology-enabled mail and package management system that automates how deliveries are received, stored, and retrieved in an office building. Instead of manually logging packages or relying on staff to manage pickups, an automated mailroom uses software, lockers, and automated notifications to streamline the entire process.
For workplace and office managers, it’s a practical solution to reduce administrative burden, improve delivery security, and increase operational efficiency.

How can smart lockers transform food pantry access

How Can Automated Lockers Transform Food Pantry Access?

February 10, 2026

Modern food pantries are being asked to do more with less. They need to serve more people, offer greater flexibility, and operate with fewer staff and volunteers. As organizations look for ways to expand access without increasing overhead, many are wondering: Is there a better way to distribute food?
This Q&A explores the kinds of questions partners are already asking, and how automated locker solutions are helping provide answers.

Which Package Lockers Work With Yardi or Entrata?

February 6, 2026

Luxer One package lockers work with Yardi, Entrata, and all major property management systems (PMS) used in multifamily housing. Luxer One integrates directly with the platforms property managers already rely on, allowing package operations to align seamlessly with resident and unit data.

How Good Is Luxer One’s Customer Support? What Property Managers Should Know

February 6, 2026

When property managers evaluate package management solutions, features and hardware matter. But one question consistently rises to the top during vendor selection and renewal conversations: How good is the customer support?
For communities managing hundreds or even thousands of residents, package systems are not “set it and forget it” amenities. They are operational infrastructure. That means support must extend beyond basic troubleshooting and instead function as a long-term partnership.
So how good is Luxer One customer support? In short, it is designed to support properties from installation through daily operations and beyond, with proactive, human-centered service backed by technology that prevents problems before they escalate.

The ROI of Order Pickup Smart Lockers: How Retailers Turn BOPIS Efficiency Into Revenue

January 29, 2026

Buy Online, Pick Up In Store (BOPIS) has become a core revenue driver for big-box retailers, but it has also introduced new operational pressure. As pickup volumes rise, retailers are navigating tighter labor availability, crowded service desks, and rising customer expectations for speed and convenience. In that environment, understanding the ROI of order pickup smart lockers is no longer a theoretical exercise. It is a practical question tied directly to revenue performance, cost control, and customer satisfaction.
Smart lockers are emerging as one of the most effective ways retailers are improving BOPIS economics at scale. When deployed strategically, they do not just save time. They unlock measurable revenue from smart lockers for retail by improving order completion, throughput, and customer experience.

Smart Locker Solutions for University Campuses: A Smarter Way to Support Students, Staff, and Operations

January 29, 2026

University campuses are more complex than ever. Between growing student populations, expanded campus footprints, and rising expectations around convenience and accessibility, higher-ed institutions are under increasing pressure to modernize operations without adding staffing strain.
That’s why smart locker solutions for university campuses have evolved from a “nice-to-have” amenity into a campus-wide operational advantage. Today’s smart lockers do far more than manage packages: they support housing, academics, athletics, dining, and administrative services across the entire university ecosystem.

How Does Luxer One Handle Installation From Start to Finish?

January 23, 2026

When evaluating a new package management system, one of the most common questions property teams ask is simple: How does Luxer One handle installation from start to finish?
The short answer: with full ownership, clear communication, and ongoing support well beyond launch.
The long answer is that the Luxer One installation process is designed to remove friction at every stage. From early planning through day-to-day operations we ensure your team is never left figuring things out alone.
This end-to-end approach is what turns a new system installation into a long-term operational improvement, not just a hardware upgrade.

Solving the Growing Challenge of Package Management for Multi-Tenant Offices

January 21, 2026

Managing packages in multi-tenant office buildings has become one of the most overlooked operational challenges for building managers and owners. With hybrid work patterns reshaping how space is used and surging delivery expectations from tenants and employees alike, traditional manual processes are simply not keeping pace.
In this new era, package management for multi-tenant offices isn’t just about catching parcels at the door. It’s a core part of delivering seamless tenant experiences, maintaining secure buildings, and optimizing operational workflows.

NRF 2026 Recap: Trends From This Year’s Show & The Next Now

January 20, 2026

The National Retail Federation (NRF) Retail’s Big Show, once again proved why it’s the defining kickoff to the retail year! Held January 11–13 in New York City, the event brought together thousands of retail leaders, innovators, and solution providers to explore the technologies and strategies shaping the industry’s “Next Now.”

This year’s theme was clear: Artificial intelligence, automation, and robotics are transforming how retailers operate today.

Refrigerated Package Lockers & Their Benefit to Apartments

December 23, 2025

As grocery delivery, meal kits, and prescription drop-offs become part of everyday apartment living, package management is no longer just about boxes. Property teams are now responsible for time-sensitive, perishable deliveries that cannot sit in an office or hallway for hours.
That’s where refrigerated package lockers come in. Designed specifically to protect temperature-controlled items while maintaining secure access, refrigerated lockers help apartment communities reduce liability, streamline operations, and deliver a better resident experience. All while taking work off the onsite teams plates.
Below, we break down how refrigerated lockers work, why they matter, and how they fit into a modern package management strategy.

The Most Secure Way To Manage Package Delivery For Apartments

December 23, 2025

Package theft remains one of the most common and frustrating issues in multifamily communities. As online ordering continues to rise, property teams are under increasing pressure to protect resident deliveries while maintaining efficient operations.
So what is the most secure way to manage package delivery for apartments today?
While no system can eliminate theft entirely, automated package delivery solutions, specifically smart lockers and secure package rooms, offer the strongest combination of access control, visibility, and accountability available to apartment communities. When implemented correctly, these systems significantly reduce risk compared to unmanaged alternatives like office lobbies or doorstep delivery.
Below, we break down how these systems work, why they are more secure, and what properties should consider when evaluating package security.

The Benefits of AI-Powered Chat Bots for Customer Support

December 22, 2025

It’s no secret that customer support is a core part of the resident experience and a critical factor in how property teams manage their day-to-day workload. Residents expect fast answers. Property managers need reliable tools. And operators want partners who can support both without adding friction.
AI-powered chat bots are emerging as a practical and trustworthy first line of customer support. Not as a replacement for people, but as a way to ensure humans are available where they matter most.
From a proptech perspective, the conversation around AI has matured. The question is no longer whether AI belongs in customer support, but how it can be used responsibly, transparently, and effectively in multifamily environments.

How to Prepare Your Smart Lockers for the Cold Weather

December 17, 2025

Cold weather brings more than just resident complaints about icy sidewalks. Freezing temperatures, snow buildup, and moisture intrusion can quietly impact outdoor smart locker systems if they are not properly prepared. For property managers and on-site teams, winter readiness is less about emergency fixes and more about preventative care that keeps package operations running smoothly all season long.
Whether your lockers are fully outdoors or semi-exposed, taking a few proactive steps before temperatures drop can help protect hardware, reduce service disruptions, and extend the life of your system. Here is your practical guide to preparing smart lockers for cold weather.

The Future of PropTech in Multifamily: What Operators Need to Know Heading Into 2026

December 16, 2025

If there’s one word I’d use to describe the current state of proptech in multifamily, it’s this: cautious.
We are surrounded by technology. New platforms, new tools, new promises. And yet, adoption across the industry is still slower than many people expected. That doesn’t mean operators aren’t interested. It means they’re being thoughtful. They’re asking the right questions. And frankly, they’re navigating a lot of noise.
As we look toward 2026, I believe the future of proptech in multifamily will be defined less by flashy new tools and more by clarity, consolidation, infrastructure, and long-term flexibility. This is not about chasing trends. It’s about building a foundation that allows properties to adapt, scale, and deliver real value to both staff and residents.

How Third Party Delivery Drivers Use Smart Lockers

December 16, 2025

Third party delivery has become a permanent fixture in both retail and quick-service restaurants. As delivery volumes increase and customer expectations tighten, operations leaders are rethinking not just how orders are fulfilled, but how they are handed off. One of the most overlooked friction points in this process is the delivery driver pickup experience.
Smart lockers, originally designed for customer pickup, are increasingly being used as a reliable handoff point for third party delivery drivers. When implemented as part of a BOPIS strategy, smart lockers simplify pickup, reduce in-store congestion, and create a faster, more predictable workflow for everyone involved.

How To Write A Proposal To Get Smart Lockers Approved For Your Community

December 15, 2025

Getting smart lockers approved often has less to do with the technology itself and more to do with how the proposal is framed. Ownership groups, asset managers, and regional leaders are not looking for another amenity request. They are evaluating investments based on operational impact, cost control, and long-term value.
This guide walks through exactly how to write a proposal that speaks their language and positions smart lockers as a strategic improvement, not a nice-to-have.

Package Rooms vs. Package Lockers: Which Is Better?

December 11, 2025

Finding the best package management systems for multifamily communities often comes down to one key question: package rooms vs. package lockers. Both solutions help properties handle rising delivery volumes, reduce staff workload, and improve the resident experience, but each one serves a different operational need.
The right choice depends on your building style, delivery patterns, available space, and long term goals. This guide breaks down the differences, benefits, and limitations of each option to help you make an informed decision.

The Upgrades That Actually Make Renters Happier

December 10, 2025

When you strip away the fancy brochures and amenity checklists, most residents are asking one simple question:
“Does living here actually make my life easier and happier?”
The upgrades that make residents happier are not always the flashiest. In 2025, renters consistently gravitate toward improvements that protect their time, reduce friction in daily life, and make them feel safe, supported, and understood.
Recent renter surveys show a clear pattern. Tech-enabled conveniences, smart design, and practical comfort often outperform luxury features in driving satisfaction.
Here is what truly matters to residents and where smart package lockers naturally fit into the story.

What’s The ROI on Smart Lockers for Apartments?

December 9, 2025

When apartment communities evaluate new amenities, few generate clearer operational and financial returns than automated package systems. Between time saved and improvement to operational efficiency it’s no wonder that properties see significant ROI on smart lockers. Below is a simple breakdown of how to evaluate the return on investment for smart lockers in today’s multifamily environment.

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