LUXER ONE BLOG

See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!

The Ultimate Holiday Survival Guide: 7 Helpful Tips to Stay Ahead of the Chaos

The Ultimate Holiday Survival Guide for Multifamily

The holidays are a time for celebration, but for property managers, they can also bring the year’s biggest operational challenges. From snowstorms and staffing shortages to delivery surges and resident events, even the best-run communities can feel the strain.

According to ShipMatrix, national holiday package volume is expected to rise another 5% this season, adding pressure to mailrooms and lobbies already bustling with guests and events. And with colder weather and more residents staying home, maintenance and communication demands also increase.

This holiday survival guide for multifamily highlights seven smart, proactive ways to prepare your property so you can keep things merry, bright, and under control.

Read More »
Turning Package Management into a New Revenue Stream for Multifamily Communities

Turning Package Management into a New Revenue Stream for Multifamily Communities

As multifamily budgets tighten and operating costs rise, property leaders are rethinking how every amenity contributes to the bottom line. From EV charging stations to storage units, the best-performing communities are transforming resident conveniences into measurable financial returns. One opportunity that’s often overlooked? Smart package management.
With eCommerce deliveries now a daily norm, package lockers and rooms are more than a resident perk, they’re a powerful way to create a new revenue stream for multifamily communities while easing staff workload and improving satisfaction.

Read More »

How to Unlock Government Funding for Food Pantries

As food insecurity continues to rise across the U.S., food pantries and food banks are being asked to do more than ever with fewer resources. But new opportunities are opening for organizations ready to modernize their approach.
From federal grants to local partnerships, government funding for food pantries has expanded in recent years to support infrastructure upgrades, technology innovation, and programs that improve equitable access to food. For many communities, that means new potential to integrate solutions like smart lockers that make food distribution safer, faster, and more accessible. But with the right preparation, you can turn this challenge into an opportunity to boost resident satisfaction and prove your property is ahead of the curve.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Read More »
IFMA World Workplace Recap: Key Takeaways for Facility Leaders

IFMA World Workplace Recap: Key Takeaways for Facility Leaders

Every year, the International Facility Management Association (IFMA) hosts World Workplace, bringing together leaders, innovators, and solution providers shaping the future of our built environments. This year’s event highlighted the pressing challenges and opportunities facing facility professionals across industries. From hybrid operations to sustainability and artificial intelligence, the 2025 IFMA World Workplace Recap underscores how facility leaders are rethinking spaces, systems, and strategies to prepare for what’s next.

Read More »
How Do I Find the Best Package Management Solution for My Community?

How Do I Find the Best Package Management Solution for My Community?

Package delivery is no longer a side task for onsite teams, it’s a daily operational challenge. With residents receiving more than ten packages a month on average and package volume growing 67% since 2019, property staff are now spending up to 10 hours a week managing deliveries. Add in the rising issue of package theft, and it’s no surprise that package management for multifamily has become a top priority.
If you’re asking yourself “What is the best package management solution for my community?”, you’re in the right place. Below, we’ve outlined the most common questions property managers face, along with insights from our Multifamily Guide to Package Management.

Read More »
campus smart locker solution

Are Smart Lockers Right for Your Campus?

Every move-in season, universities face a flood of packages, and it doesn’t stop there. From textbooks to tech gear to groceries, campuses handle a constant flow of deliveries and exchanges year-round. Managing it all isn’t just about storage, it’s about efficiency, ROI, and enhancing the student experience.
Below, we answer the most common questions from university leaders on how smart lockers can evolve from package management into a full-campus solution.

Read More »
Productivity and Operational Tips for the Workplace to Boost Efficiency

Productivity & Operational Tips for the Workplace to Boost Efficiency

The workplace has been turned on its head in the past few years and office leaders are under more pressure than ever to keep teams focused, efficient, and supported. According to recent research, U.S. employees lose an average of 3.5 hours per week to repetitive tasks like sorting emails or tracking down resources.
Meanwhile, 78% of executives say digital transformation is a top priority, but only 31% feel they are succeeding. The takeaway? Productivity in the workplace isn’t just about working harder, it’s about working smarter.
This guide explores practical productivity and operational tips for the workplace that help reduce distractions, streamline processes, and keep employees focused on meaningful work. From automating tasks to device management in offices, these strategies can make a measurable impact.

Read More »
smart fridge package room

Cool Confidence: Why a Smart Fridge Belongs in Your Package Room

Not all cold storage is created equal. While some properties try to manage perishables with insulated bins or an after-market refrigerator, those approaches fall short when it comes to security, tracking, and reliability. A Luxer One refrigerated locker isn’t just a fridge, it’s a fully integrated, secure package management system designed to protect your residents’ most sensitive deliveries.

Read More »
package concierge liaison

Luxer Liaison: A White-Glove Concierge Package Service

Managing resident deliveries has become one of the most time-consuming challenges for multifamily communities. Property managers are often stuck juggling security, space, and staff workload. That’s where Luxer Liaison, our white-glove concierge package service, steps in.

Instead of adding to your team’s to-do list, Liaison takes package management completely off their hands. Here’s what you need to know:

Read More »
The Ultimate Guide to: Automated Package Rooms

The Ultimate Guide to Automated Package Rooms

Managing packages has quickly become one of the top challenges for multifamily communities. With residents shopping online more than ever, staff are overwhelmed, lobbies are cluttered, and resident satisfaction is on the line. A automated package room can be the solution, but how do you know if it’s the right fit for your property?

This guide to automated package rooms answers the most common questions property managers ask, helping you evaluate whether a package room is the right investment for your community.

Read More »
The Global Shift Toward Smart Lockers: Why Automated Delivery Is Becoming the Backbone of Last Mile Logistics

The Global Shift Toward Smart Lockers: Why Automated Delivery Is Becoming the Backbone of Last Mile Logistics

For more than fifteen years, I have worked with locker networks across Europe and beyond, and have seen firsthand how quickly delivery systems can transform when economic pressure meets technological readiness. Today, the global last mile is approaching that same kind of tipping point. Parcel volumes are still rising, labor is becoming more expensive and harder to find, and urban security issues continue to grow. All of this is putting the traditional door to door model under unprecedented strain.
What comes next is not a mystery. It is already unfolding around the world. Smart lockers are becoming essential infrastructure for modern delivery, not a niche add on. In several countries, this shift is already well underway. In others, it is just beginning. But everywhere, the direction is clear.
The next decade of delivery will not be defined by faster vans or more expensive convenience. It will be defined by smarter, more efficient systems that allow carriers, retailers, and consumers to regain control of the last mile.
Smart lockers will be at the center of that shift.

Read More »
Retail Industry Trends for 2026: What Operations Leaders Should Prepare For

Retail Industry Trends for 2026: What Operations Leaders Should Prepare For

After a turbulent few years of shifting consumer confidence, supply chain recalibration and nonstop digital innovation, retail is entering 2026 with more clarity and more pressure. The last 12 months revealed a shopper who is simultaneously value driven and convenience obsessed, pushing retailers to rethink how stores operate, how fulfillment happens and how technology drives profitability instead of complexity.
As leaders head into the NRF Big Show in New York, the message is clear. 2026 will reward retailers who streamline operations, modernize fulfillment and build flexible omnichannel experiences rooted in real, measurable efficiency. Here is what the latest data, forecasts and industry analyses tell us about the retail landscape ahead.

Read More »
woman shopping in person pickup

Has Delivery Replaced Pickup? What the Data Says About Retail’s Next Chapter

Retailers face more choices than ever when it comes to fulfillment: ship-to-home, same-day delivery, third-party courier pick-ups, and in-store or curbside pickup (BOPIS – Buy Online, Pickup In-Store). Is the traditional in-person pickup model fading away in favor of delivery and third‐party logistics? Data suggests that in-store/curbside pickup remains not only relevant but increasingly important, in a transformed, omnichannel context.

Read More »
Best Practices For Package Locker Setup In Apartments

Best Practices For Package Locker Setup In Apartments

Package lockers have become an essential amenity in modern apartment communities. With daily delivery volumes rising and residents expecting secure self-service pickup, a well planned locker setup can make a major difference in resident satisfaction and staff efficiency. Below are the top questions property managers ask when planning a successful package locker deployment, along with practical best practices.

Read More »
The Future of Real Estate Technology: What Multifamily Leaders Should Prepare For Now

The Future of Real Estate Technology: What Multifamily Leaders Should Prepare For Now

Real estate tech is advancing faster than ever, and multifamily operators are feeling the shift across every corner of their portfolios. AI adoption is accelerating, centralized operations are becoming the standard, and residents expect more connected, digital-first experiences in their homes. Following recent industry conversations, including trends highlighted at OPTECH 2025, the future of real estate technology is taking shape around efficiency, data intelligence, automation, and resident expectations.
For multifamily leadership teams, understanding where the industry is heading is only half the challenge. The real task is identifying the practical steps to stay competitive today while preparing for what is next.
Below is a look at what is driving the future of real estate technology, supported by the latest industry data, along with actionable insights you can use to future-ready your operations.

Read More »
The Impact of Online Shopping on Multifamily and Why Package Management Matters More Than Ever

The Impact of Online Shopping on Multifamily and Why Package Management Matters More Than Ever

Online shopping continues to grow at a rapid pace, and multifamily communities are feeling the effects more than almost any other sector. In early 2025, U.S. e-commerce sales were up 5.3% year-over-year, reaching 15.5% of all retail spending, according to the U.S. Census Bureau. At the same time, global online shopping participation surpassed 2.7 billion digital buyers, reflecting a long-term shift toward online purchasing.
For multifamily operators, regional managers, and asset managers, this trend creates a daily operational reality: higher-than-ever delivery volume, greater pressure on staff, and the constant challenge of managing package piles at apartments. This blog breaks down how the surge in online shopping is reshaping multifamily communities and what forward-thinking properties are doing to keep up.

Read More »
How To Cut the Carbon Footprint From Package Deliveries in Your Community

How To Cut the Carbon Footprint From Package Deliveries in Your Community

As resident expectations rise and delivery volumes continue to grow, multifamily communities are looking for practical ways to cut the carbon footprint tied to daily package traffic. While sustainability efforts often focus on building operations or energy upgrades, last-mile delivery is an overlooked area where properties can make meaningful impact.
This guide answers common questions about where emissions come from, how operations contribute, and how modern tools including the sustainability of smart lockers can help communities reduce waste, streamline processes, and support broader ESG goals.

Read More »
From Digital to Physical: The State of the Modern Workplace

From Digital to Physical: The State of the Modern Workplace

The modern workplace has entered a new era of complexity. Hybrid schedules have reshaped how teams use office space. Digital employee experience has become just as important as physical comfort. Asset visibility is now a daily operational challenge. Workplace leaders are being asked to deliver environments that are productive, flexible, and secure. Not to mention they often have fewer resources than before.
This report explores the most significant trends defining today’s office environment, backed by industry research from the past year. For office managers, facilities teams, and operations directors, understanding these shifts is essential to staying ahead. Below, we break down the most common questions workplace managers ask about improving asset management in the workplace and how smart locker systems can help.

Read More »
How Smart Lockers Are Revolutionizing Asset Management in the Workplace

How Smart Lockers Are Revolutionizing Asset Management in the Workplace

Managing equipment in today’s workplace is more complex than ever. Between hybrid schedules, shared devices, rotating staff, and rising IT demands, many organizations are struggling to keep track of essential assets. Smart lockers for asset management are emerging as a powerful solution, offering automated, reliable, and secure workflows that support both traditional offices and modern hybrid environments.
Below, we break down the most common questions workplace managers ask about improving asset management in the workplace and how smart locker systems can help.

Read More »
carrier deliverying package

Rethinking the Last Mile: Understanding the Final Step in Hospitality and Retail

Last-mile delivery refers to the movement of goods from a local distribution hub to their end destination, often a customer, guest, or employee. It’s where logistics meets real-world experience, and in commercial environments, it’s no longer just about speed, it’s about reliability, security, and service.

In this blog, we explore how the last mile shows up in three major verticals: hotels, retail, and quick-service restaurants (QSRs). Each faces different pressures, guest package management, rising click-and-collect orders, and surging digital food pickups. But, they all share the need for more reliable, organized, and efficient handoff systems.

Read More »

Looking for more helpful resources?

Discover practical resources that help you research and understand how others add value with Luxer One.

Resident holding package and coffee smiling in front of Luxer One smart package lockers