See how Luxer One’s Smart Locker Solutions are revolutionizing package delivery,
bag storage, device management and so much more on the Luxer One blog!
The HID RFID Reader integration with Luxer One brings advanced security and convenience to users of RFID technology.
Introducing LuxerLens, a state-of-the-art improvement that will help deliveries to run more smoothly while speeding up and streamlining the process.
Safety, reliability, and trust have always been core to how Luxer One designs and manufactures smart locker solutions. That commitment was formally recognized when Luxer One became the first smart locker manufacturer to earn UL certification, setting a new benchmark for safety and compliance across the industry.
This certification marked an important milestone not only for Luxer One, but for property owners, operators, architects, and organizations seeking safe smart lockers built to perform reliably in high-traffic, real-world environments.
As modern workplaces continue to evolve, package volume inside corporate offices has quietly surged. From employee deliveries to operational shipments, traditional mailrooms are no longer built for the pace of today’s offices.
That’s why office smart lockers became a strategic solution when Grubhub installed Luxer One lockers at its corporate office.
This announcement highlights more than just a new amenity. It reflects a broader workplace shift toward automation, efficiency, and better employee experiences.
Luxer One’s locker systems helped a small business recoup their investment in 3 years time.
Luxer One’s locker systems was the solution for a safe a secure way to distribute school equipment to students and faculty.
As package management and secure storage needs continue to grow across multifamily, commercial, retail, and mixed-use properties, contractors and builders are looking for solutions that are reliable, scalable, and easy to source. That’s why Luxer Lockers at Home Depot provide a major advantage for professionals seeking trusted smart locker solutions backed by industry-leading technology and support.
Now available through the Home Depot Quote Center, Luxer One’s smart locker systems make it easier than ever for contractors, developers, and builders to integrate secure package management into new and existing projects.
Whether you’re planning a multifamily development, upgrading a commercial property, or adding modern amenities to a mixed-use space, Luxer One delivers the smart locker technology today’s properties demand.
At Luxer One, innovation is our primary driver to continuously improving the package pickup experience for our customers. We are excited to partner with Pitney Bowes to collaborate on the best fully-integrated parcel management solutions in the market. Starting today, communities, campuses, and workplaces using Pitney Bowes solutions can seamlessly add Luxer One’s smart lockers to their existing workflows.
Read the press release below, or view the original on Business Wire here.
Luxer One was featured in this Washington Post story on the innovations solving for the boom in package deliveries. Read on for our perspective on how apartment managers can solve their operational challenges.
Package delivery has become a defining operational challenge for universities. As students rely more heavily on online shopping for everything from textbooks to daily essentials, campus mailrooms and housing teams are under increasing pressure to keep up.
For one university, the issue reached a critical point. What began as a manageable flow of deliveries quickly evolved into an operational bottleneck that strained staff, disrupted students, and exposed the limits of traditional package handling methods. This case study explores how the university addressed the issue and what it reveals about how universities manage student packages effectively today.
Workplace operations have changed dramatically in recent years. Hybrid schedules, distributed teams, and higher expectations for speed and accountability have reshaped how offices manage equipment, documents, and deliveries. As a result, many organizations are rethinking how assets move through the workplace.
That shift is driving increased demand for smart lockers for asset exchange and package management, a secure and automated solution designed to reduce loss, streamline workflows, and scale with enterprise operations. For workplace managers and operations directors, smart lockers are no longer a convenience. They are becoming a core infrastructure tool for the modern workplace.
Smart lockers and package rooms have become essential infrastructure for modern apartment communities. They create secure, self-service delivery workflows, reduce front office congestion, and give residents flexibility to pick up packages on their own schedule.
For many communities, these systems already do most of the heavy lifting. But at larger properties or across growing portfolios, even the best package management technology benefits from consistent human support.
That is where onsite package management staff come in. When paired with smart lockers and package rooms, they help communities save time and money with package management by ensuring systems are used properly, residents are supported, and onsite teams stay focused on higher-value work.
Online cart abandonment is not a new problem, but it is becoming a more expensive one.
As ecommerce has matured, shopper expectations have risen just as fast. Convenience, flexibility, and control now play as large a role in conversion as price or product availability. When those expectations are not met, shoppers hesitate, leave, and often do not return.
For retail operations leaders, cart abandonment should no longer be viewed as just a marketing or UX issue alone. It’s also a fulfillment and operational challenge, and one that demands a more strategic response.
This year at NRF 2026: Retail’s Big Show, Luxer One is showcasing how smart locker technology supports modern retail operations by addressing some of the industry’s most persistent challenges. Read more to see how we streamline BOPIS, third party delivery, shrink, and labor efficiency, and aligning with the trends shaping the future of in-store fulfillment.
The Buy Online, Pick Up In Store (BOPIS) model has gone from “nice to have” to a cornerstone of modern retail fulfillment, driven by consumer demand for convenience, speed, and flexibility. As retailers scale omnichannel efforts, not all BOPIS solutions perform equally well. Enter rear loading lockers, a smart locker innovation that is reshaping how retailers fulfill pickup orders while improving the customer experience and operational efficiency.
Here is how rear loading lockers are redefining BOPIS and why they are becoming a must have in the retail landscape.
Buy online, pick up in store (BOPIS), buy online, return in store (BORIS), and same-day pick up have moved from optional conveniences to baseline retail expectations. According to NRF, more than half of U.S. shoppers now use BOPIS regularly, and adoption continues to rise as consumers prioritize speed and flexibility. What started as a pandemic-era solution has become a permanent part of how customers expect to interact with physical stores.
As grocery delivery, meal kits, and prescription drop-offs become part of everyday apartment living, package management is no longer just about boxes. Property teams are now responsible for time-sensitive, perishable deliveries that cannot sit in an office or hallway for hours.
That’s where refrigerated package lockers come in. Designed specifically to protect temperature-controlled items while maintaining secure access, refrigerated lockers help apartment communities reduce liability, streamline operations, and deliver a better resident experience. All while taking work off the onsite teams plates.
Below, we break down how refrigerated lockers work, why they matter, and how they fit into a modern package management strategy.
Package theft remains one of the most common and frustrating issues in multifamily communities. As online ordering continues to rise, property teams are under increasing pressure to protect resident deliveries while maintaining efficient operations.
So what is the most secure way to manage package delivery for apartments today?
While no system can eliminate theft entirely, automated package delivery solutions, specifically smart lockers and secure package rooms, offer the strongest combination of access control, visibility, and accountability available to apartment communities. When implemented correctly, these systems significantly reduce risk compared to unmanaged alternatives like office lobbies or doorstep delivery.
Below, we break down how these systems work, why they are more secure, and what properties should consider when evaluating package security.
It’s no secret that customer support is a core part of the resident experience and a critical factor in how property teams manage their day-to-day workload. Residents expect fast answers. Property managers need reliable tools. And operators want partners who can support both without adding friction.
AI-powered chat bots are emerging as a practical and trustworthy first line of customer support. Not as a replacement for people, but as a way to ensure humans are available where they matter most.
From a proptech perspective, the conversation around AI has matured. The question is no longer whether AI belongs in customer support, but how it can be used responsibly, transparently, and effectively in multifamily environments.
Cold weather brings more than just resident complaints about icy sidewalks. Freezing temperatures, snow buildup, and moisture intrusion can quietly impact outdoor smart locker systems if they are not properly prepared. For property managers and on-site teams, winter readiness is less about emergency fixes and more about preventative care that keeps package operations running smoothly all season long.
Whether your lockers are fully outdoors or semi-exposed, taking a few proactive steps before temperatures drop can help protect hardware, reduce service disruptions, and extend the life of your system. Here is your practical guide to preparing smart lockers for cold weather.
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