The Luxer One Blog

The Future of PropTech in Multifamily: What Operators Need to Know Heading Into 2026

December 16, 2025

If there’s one word I’d use to describe the current state of proptech in multifamily, it’s this: cautious.
We are surrounded by technology. New platforms, new tools, new promises. And yet, adoption across the industry is still slower than many people expected. That doesn’t mean operators aren’t interested. It means they’re being thoughtful. They’re asking the right questions. And frankly, they’re navigating a lot of noise.
As we look toward 2026, I believe the future of proptech in multifamily will be defined less by flashy new tools and more by clarity, consolidation, infrastructure, and long-term flexibility. This is not about chasing trends. It’s about building a foundation that allows properties to adapt, scale, and deliver real value to both staff and residents.

How Third Party Delivery Drivers Use Smart Lockers

December 16, 2025

Third party delivery has become a permanent fixture in both retail and quick-service restaurants. As delivery volumes increase and customer expectations tighten, operations leaders are rethinking not just how orders are fulfilled, but how they are handed off. One of the most overlooked friction points in this process is the delivery driver pickup experience.
Smart lockers, originally designed for customer pickup, are increasingly being used as a reliable handoff point for third party delivery drivers. When implemented as part of a BOPIS strategy, smart lockers simplify pickup, reduce in-store congestion, and create a faster, more predictable workflow for everyone involved.

How To Write A Proposal To Get Smart Lockers Approved For Your Community

December 15, 2025

Getting smart lockers approved often has less to do with the technology itself and more to do with how the proposal is framed. Ownership groups, asset managers, and regional leaders are not looking for another amenity request. They are evaluating investments based on operational impact, cost control, and long-term value.
This guide walks through exactly how to write a proposal that speaks their language and positions smart lockers as a strategic improvement, not a nice-to-have.

Package Rooms vs. Package Lockers: Which Is Better?

December 11, 2025

Finding the best package management systems for multifamily communities often comes down to one key question: package rooms vs. package lockers. Both solutions help properties handle rising delivery volumes, reduce staff workload, and improve the resident experience, but each one serves a different operational need.
The right choice depends on your building style, delivery patterns, available space, and long term goals. This guide breaks down the differences, benefits, and limitations of each option to help you make an informed decision.

The Upgrades That Actually Make Renters Happier

December 10, 2025

When you strip away the fancy brochures and amenity checklists, most residents are asking one simple question:
“Does living here actually make my life easier and happier?”
The upgrades that make residents happier are not always the flashiest. In 2025, renters consistently gravitate toward improvements that protect their time, reduce friction in daily life, and make them feel safe, supported, and understood.
Recent renter surveys show a clear pattern. Tech-enabled conveniences, smart design, and practical comfort often outperform luxury features in driving satisfaction.
Here is what truly matters to residents and where smart package lockers naturally fit into the story.

What’s The ROI on Smart Lockers for Apartments?

December 9, 2025

When apartment communities evaluate new amenities, few generate clearer operational and financial returns than automated package systems. Between time saved and improvement to operational efficiency it’s no wonder that properties see significant ROI on smart lockers. Below is a simple breakdown of how to evaluate the return on investment for smart lockers in today’s multifamily environment.

The Global Shift Toward Smart Lockers: Why Automated Delivery Is Becoming the Backbone of Last Mile Logistics

December 9, 2025

For more than fifteen years, I have worked with locker networks across Europe and beyond, and have seen firsthand how quickly delivery systems can transform when economic pressure meets technological readiness. Today, the global last mile is approaching that same kind of tipping point. Parcel volumes are still rising, labor is becoming more expensive and harder to find, and urban security issues continue to grow. All of this is putting the traditional door to door model under unprecedented strain.
What comes next is not a mystery. It is already unfolding around the world. Smart lockers are becoming essential infrastructure for modern delivery, not a niche add on. In several countries, this shift is already well underway. In others, it is just beginning. But everywhere, the direction is clear.
The next decade of delivery will not be defined by faster vans or more expensive convenience. It will be defined by smarter, more efficient systems that allow carriers, retailers, and consumers to regain control of the last mile.
Smart lockers will be at the center of that shift.

Retail Industry Trends for 2026: What Operations Leaders Should Prepare For

December 8, 2025

After a turbulent few years of shifting consumer confidence, supply chain recalibration and nonstop digital innovation, retail is entering 2026 with more clarity and more pressure. The last 12 months revealed a shopper who is simultaneously value driven and convenience obsessed, pushing retailers to rethink how stores operate, how fulfillment happens and how technology drives profitability instead of complexity.
As leaders head into the NRF Big Show in New York, the message is clear. 2026 will reward retailers who streamline operations, modernize fulfillment and build flexible omnichannel experiences rooted in real, measurable efficiency. Here is what the latest data, forecasts and industry analyses tell us about the retail landscape ahead.

Has Delivery Replaced Pickup? What the Data Says About Retail’s Next Chapter

December 5, 2025

Retailers face more choices than ever when it comes to fulfillment: ship-to-home, same-day delivery, third-party courier pick-ups, and in-store or curbside pickup (BOPIS – Buy Online, Pickup In-Store). Is the traditional in-person pickup model fading away in favor of delivery and third‐party logistics? Data suggests that in-store/curbside pickup remains not only relevant but increasingly important, in a transformed, omnichannel context.

Best Practices For Package Locker Setup In Apartments

December 4, 2025

Package lockers have become an essential amenity in modern apartment communities. With daily delivery volumes rising and residents expecting secure self-service pickup, a well planned locker setup can make a major difference in resident satisfaction and staff efficiency. Below are the top questions property managers ask when planning a successful package locker deployment, along with practical best practices.

Convenience and Security: Benefits of HID (RFID) with Luxer One

June 12, 2023

The HID RFID Reader integration with Luxer One brings advanced security and convenience to users of RFID technology.

Luxer One Launches ‘LuxerLens’ for Carrier Solutions

July 26, 2021

Introducing LuxerLens, a state-of-the-art improvement that will help deliveries to run more smoothly while speeding up and streamlining the process.

Luxer One Smart Lockers Earn Industry-First UL Certification

June 24, 2021

Safety, reliability, and trust have always been core to how Luxer One designs and manufactures smart locker solutions. That commitment was formally recognized when Luxer One became the first smart locker manufacturer to earn UL certification, setting a new benchmark for safety and compliance across the industry.
This certification marked an important milestone not only for Luxer One, but for property owners, operators, architects, and organizations seeking safe smart lockers built to perform reliably in high-traffic, real-world environments.

Grubhub Installs Luxer One Lockers to Transform Workplace Package Management

GrubHub Installs Luxer One Lockers at Chicago Headquarters

June 7, 2021

As modern workplaces continue to evolve, package volume inside corporate offices has quietly surged. From employee deliveries to operational shipments, traditional mailrooms are no longer built for the pace of today’s offices.
That’s why office smart lockers became a strategic solution when Grubhub installed Luxer One lockers at its corporate office.
This announcement highlights more than just a new amenity. It reflects a broader workplace shift toward automation, efficiency, and better employee experiences.

UPS Store to Recoup Investment in Smart Lockers

June 11, 2020

Luxer One’s locker systems helped a small business recoup their investment in 3 years time.

Contactless Delivery Kept Rochester Students Learning

May 29, 2020

Luxer One’s locker systems was the solution for a safe a secure way to distribute school equipment to students and faculty.

Luxer Lockers Now Available at Home Depot

Luxer Lockers at Home Depot: Smart Locker Solutions for Contractors and Builders

December 16, 2019

As package management and secure storage needs continue to grow across multifamily, commercial, retail, and mixed-use properties, contractors and builders are looking for solutions that are reliable, scalable, and easy to source. That’s why Luxer Lockers at Home Depot provide a major advantage for professionals seeking trusted smart locker solutions backed by industry-leading technology and support.
Now available through the Home Depot Quote Center, Luxer One’s smart locker systems make it easier than ever for contractors, developers, and builders to integrate secure package management into new and existing projects.
Whether you’re planning a multifamily development, upgrading a commercial property, or adding modern amenities to a mixed-use space, Luxer One delivers the smart locker technology today’s properties demand.

Pitney Bowes Announces Intelligent Locker Partnership with Luxer One

November 14, 2019

At Luxer One, innovation is our primary driver to continuously improving the package pickup experience for our customers. We are excited to partner with Pitney Bowes to collaborate on the best fully-integrated parcel management solutions in the market. Starting today, communities, campuses, and workplaces using Pitney Bowes solutions can seamlessly add Luxer One’s smart lockers to their existing workflows.

Read the press release below, or view the original on Business Wire here.

[Associated Press] Lobby Crush: Online Shopping Leads to Mountains of Boxes

September 10, 2019

Luxer One was featured in this Washington Post story on the innovations solving for the boom in package deliveries. Read on for our perspective on how apartment managers can solve their operational challenges.

How Universities Manage Student Packages: One Campus’s Turning Point

September 3, 2019

Package delivery has become a defining operational challenge for universities. As students rely more heavily on online shopping for everything from textbooks to daily essentials, campus mailrooms and housing teams are under increasing pressure to keep up.
For one university, the issue reached a critical point. What began as a manageable flow of deliveries quickly evolved into an operational bottleneck that strained staff, disrupted students, and exposed the limits of traditional package handling methods. This case study explores how the university addressed the issue and what it reveals about how universities manage student packages effectively today.

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